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- Tasks: Support Project Coordinators with tasks, manage orders, and communicate with customers.
- Company: Join a friendly team in Melton, dedicated to delivering exceptional project support.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
- Why this job: Perfect for those who love problem-solving and want to make an impact in projects.
- Qualifications: Strong communication skills, organisational abilities, and a knack for problem-solving required.
- Other info: Opportunity to gain experience in project management and customer relations.
The predicted salary is between 23200 - 29000 £ per year.
Location: Melton
Salary: up to £29,000 (DOE)
Hours: 9am - 5.30pm (1 hour lunch)
Hybrid - minimum 2 days in the office
Do you enjoy speaking to customers and have strong communication skills? Have you got great organisational skills? Are you able to problem solve and think out of the box?
Our team in Melton are looking for a Project Administrator to come on board and join their friendly team. You will assist the Project Coordinators and manager with ongoing and up-and-coming projects. You will be placing orders for new and existing customers, checking on the order progress and triaging any faults.
Key Tasks:- Responsible for supporting Project Coordinators with large projects/ICBs, including assisting with tasks related to the projects, documenting actions from meetings, and providing holiday cover to the coordinators where needed.
- Allocating new customers to the correct Project Coordinator when the new contract comes through.
- Assisting with individual surgery projects and helping maintain communication.
- Manage number porting checks and ensure necessary actions are completed before handing over to the Project Coordinator.
- Assist in ensuring that engineers booked for upcoming jobs have all the information readily available to them, notifying them of any special requirements/actions they should be taking when on site.
- Creating site documentation, ensuring they are updated and continually reviewed, including project plans, project schedules, and resource requirements.
- Book and follow up on broadband line orders, triaging any faults as they arise and keeping the Project Coordinators up to date with the progress.
- Act as the first point of customer calls and assist accordingly.
- Ensure Survey/Installation/Go-live feedback documents are completed and trackers updated.
- Respond to emails in a timely manner or allocate them to the relevant team member to ensure that action is taken.
- Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures.
- Ability to adapt your delivery when speaking to customers.
- Understanding/differentiating between priorities.
- Good problem-solving skills.
- Attention to detail.
- Ability to work autonomously.
- Good communication skills, both written and verbal.
- Excellent communication skills and the ability to explain technical issues to someone without technical knowledge.
Locations
Project Administrator in Woodbridge, Suffolk employer: Southern Communications Ltd
Contact Detail:
Southern Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Administrator in Woodbridge, Suffolk
✨Tip Number 1
Familiarise yourself with the specific projects and services offered by the company. Understanding their current projects will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your organisational skills by using project management tools or software. Being able to discuss how you’ve successfully managed tasks or projects in the past will show that you’re well-prepared for the responsibilities of a Project Administrator.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or discussions with friends. This will help you articulate your thoughts clearly, especially when explaining technical issues to non-technical individuals, which is crucial for this role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Project Administrator in Woodbridge, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Project Administrator role. Emphasise your organisational skills, problem-solving abilities, and communication strengths.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully managed projects or communicated with customers in the past.
Highlight Relevant Skills: In your application, clearly outline your ability to adapt communication styles, manage priorities, and pay attention to detail. These are key skills for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Southern Communications Ltd
✨Showcase Your Communication Skills
Since the role requires strong communication skills, be prepared to demonstrate your ability to explain complex ideas simply. Use examples from past experiences where you successfully communicated with customers or team members.
✨Highlight Your Organisational Abilities
The job involves managing multiple tasks and projects. Bring examples of how you've effectively organised your workload in previous roles, perhaps by using tools or methods that helped you stay on top of deadlines.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've encountered challenges and how you resolved them. This could involve thinking outside the box or adapting your approach to meet a customer's needs.
✨Familiarise Yourself with the Company
Research the company and its projects before the interview. Understanding their values and recent developments will help you tailor your responses and show genuine interest in the role.
