Greenlight Expert

Job Title: Greenlight Expert I

Start Date: 21/04/2025

End Date: 01/08/2025

Location: Glasgow (The Pentagon Centre)

Description

We are looking for brand new Experts to help build our Greenlight hub, an in-person location for drivers!

WHO YOU ARE

We are building a team of rock stars. We need people with strong communication and problem-solving skills who don’t shy away from in-person interactions. The Greenlight hub is used to support and educate our partners as they grow their business as drivers. You’ll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business.

This is a great opportunity to work with a top-notch Operations team and gain insight into day-to-day operations. If you have retail or customer service experience, are an effective communicator, and can troubleshoot problems efficiently, this role is for you! You should be personable, highly organized, a patient teacher, and a great team player. This is a temporary, contract role with the potential for extension.

WHAT YOU\’LL DO

• Deliver 5-star, in-person support for our partners.
• Walk new drivers through onboarding and all the tools to be successful.
• Resolve driver issues and questions.
• Help build brand awareness and engage drivers.
• Stay updated on processes and tools.
• Work with the Driver Operations team to streamline procedures.