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- Tasks: Serve guests in various Food & Beverage areas and ensure a memorable experience.
- Company: Accor is a global leader in hospitality, dedicated to personal growth and limitless opportunities.
- Benefits: Enjoy free gym access, discounted hotel stays, and a supportive work environment.
- Why this job: Join a vibrant team, make an impact, and explore your potential in hospitality.
- Qualifications: Positive attitude, good communication skills, and flexibility for shifts are essential.
- Other info: Comprehensive training and personal development programs available.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
Our mission at Novotel Cambridge North is to create memorable moments for our guests, giving the best hospitality experience starts with having great and happy people! Get ready to make an impact and be the future of hospitality with us. Our leaders and staff will provide you with the best tools, resources and experiences to support you to grow and learn every day building meaningful experiences.
As our next Food & Beverage Team member, you:
- Deliver consistent and memorable service to all our guests.
- Connect and work together with your team to ensure every guest leaves with a wish to return.
- Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
A little more information: We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.
Main responsibilities:
- Serving guests in all areas of the Food & Beverage department including the Restaurant, Bar, Room Service and Meetings & Events.
- Welcoming guests in a polite and friendly manner.
- Ensuring cleanliness of work areas.
- Following departmental and company policies and procedures.
- Complying with legislative and safety regulations.
- Remaining polite and courteous at all times.
What are we looking for?
- Positive attitude.
- Good communication skills.
- Excellent grooming standards.
- Ability to work on your own or in teams.
- Commitment to delivering high levels of customer service.
- Flexibility to work shifts - mornings, evenings and weekends.
It would be advantageous if you could demonstrate the following:
- Previous Food and Beverage and/or industry experience.
- Experience with cash handling.
- Knowledge of Food Hygiene Regulations.
Qualifications
Additional Information
Benefits:
- You can work with multinational colleagues.
- Be part of a global community of hospitality industry.
- Opportunity to develop your career.
- Special staff rate at our hotels.
- Free Gym.
- Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies).
- Discounted hotel rates all over the world in Accor Hotels.
- Great work environment and colleagues.
- Personal development programs.
- Complimentary meals on duty and uniforms.
- Pension scheme.
- 28 days holidays including bank holidays (increasing yearly).
- Free parking.
- Apprenticeship scheme.
- Continuously learn and develop yourself with our Accor Academy.
- Support your wellbeing in your professional and personal lives.
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
- Participate actively in initiatives to build a more inclusive and sustainable world.
- And many more benefits and perks.
Our objective is simple: make you grow and give you the spark to unleash your personality.
Food & Beverage Team Member employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with the specific values and culture of Accor. Understanding their commitment to hospitality and personal development can help you align your responses during interviews, showcasing how you fit into their vision.
✨Tip Number 2
Highlight any previous experience in food and beverage roles, even if it's informal. Sharing anecdotes about how you've provided excellent customer service or worked in a team can make you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your flexibility regarding shifts. Since the role requires working mornings, evenings, and weekends, demonstrating your willingness to adapt can show that you're a reliable team player.
✨Tip Number 4
Practice your communication skills. Being able to connect with guests and colleagues is crucial in this role, so consider role-playing scenarios where you might need to handle guest inquiries or complaints effectively.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to deliver excellent customer service and work well in a team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in food and beverage roles or customer service. Use bullet points to clearly outline your responsibilities and achievements in past positions.
Showcase Your Soft Skills: Accor values positive attitudes and good communication skills. Make sure to include examples of how you've demonstrated these qualities in your previous roles, especially in fast-paced environments.
How to prepare for a job interview at AccorHotel
✨Show Your Personality
As a Food & Beverage Team Member, your personality is key! Be upbeat and friendly during the interview. Let your enthusiasm for hospitality shine through, as this role requires building rapport with guests quickly.
✨Demonstrate Team Spirit
Accor values teamwork highly. Share examples of how you've successfully worked in teams before. Highlight your ability to connect with colleagues and contribute to a positive work environment.
✨Know Your Stuff
Familiarise yourself with basic food hygiene regulations and customer service principles. Being knowledgeable about these topics will show that you're serious about the role and ready to deliver high levels of service.
✨Be Flexible and Open-Minded
The job requires flexibility with shifts, so express your willingness to work mornings, evenings, and weekends. Show that you’re adaptable and ready to take on various tasks within the Food & Beverage department.
