Move Manager

Move Manager

Cambridge Full-Time 17500 - 22000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the home buying process and liaise with key stakeholders.
  • Company: Join Spicerhaart, a leading name in the property industry.
  • Benefits: Enjoy competitive salary, quarterly bonuses, and dedicated training.
  • Why this job: Gain valuable experience while helping clients achieve their home ownership dreams.
  • Qualifications: Experience in administration and a passion for customer service are essential.
  • Other info: We embrace diversity and welcome all talented individuals to apply.

The predicted salary is between 17500 - 22000 £ per year.

Overview

What to expect as an After Sales Admin at Cambridge:

  • Register client details
  • Chase key stakeholders throughout the home buying process:
  • Mortgage advisers or lenders
  • Solicitors
  • Your buyer
  • The vendor (client selling the house)
  • Surveyors
  • Any other key parts to the process
  • Gather required documents to complete the sale:
    • Identification
    • Mortgage agreement
    • Required insurance policies
  • Manage the home buying process to ensure successful completion
  • What you need to bring to the table:

    • Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
    • A reputation for delivering outstanding customer service
    • Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
    • Passionate about haart, our values and processes
    • A hunger to earn. A drive to work hard and reap the rewards from your dedication

    As a Sales Progressor, we would expect you to:

    • Be able to pick up client relationships
    • Manage multiple cases at one time
    • Effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion

    What's on offer to you:

    • Basic annual salary is between £17,500 to £22,000 (Depending on experience)
    • Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:
    • 80% - £250
    • 90% - £500
    • 100% - £750
  • Dedicated training and coaching to support your ongoing development
  • A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
  • Are you good at?

    • Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face
    • Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks
    • Being a Team Player
    • Wanting to do an excellent job, not just for you but for the team and most importantly your customer
    • Believing in yourself and your abilities - and not being afraid to show it

    The finer details:

    We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

    • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006). We’ll need evidence of your right to work in the UK, in the form of:
    • Passport/Birth Certificate
  • We will also need:
    • Proof of Address
    • National Insurance

    Equal Opportunities:

    At Spicerhaart, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

    If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.

    To All Recruitment Agencies:

    Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

    Privacy Policy:

    We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.

    Move Manager employer: Spicerhaart

    At Spicerhaart, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and encourages personal growth. As a Move Manager, you'll benefit from dedicated training, competitive bonuses, and the opportunity to advance your career within the property industry, all while working in a supportive environment that celebrates individual differences and fosters teamwork.
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    Contact Detail:

    Spicerhaart Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Move Manager

    ✨Tip Number 1

    Familiarise yourself with the home buying process and the roles of various stakeholders involved. Understanding how mortgage advisers, solicitors, and surveyors interact will help you communicate effectively during the interview.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Highlighting your ability to engage with diverse individuals will resonate well with the hiring team.

    ✨Tip Number 3

    Demonstrate your multitasking abilities by discussing specific instances where you've managed multiple responsibilities simultaneously. This will illustrate your capability to handle the demands of the Move Manager role.

    ✨Tip Number 4

    Research Spicerhaart's values and culture to align your responses with their expectations. Showing that you share their passion for the property industry and commitment to outstanding service can set you apart from other candidates.

    We think you need these skills to ace Move Manager

    Customer Service Excellence
    Strong Communication Skills
    Multitasking Ability
    Attention to Detail
    Knowledge of Estate Agency Processes
    Stakeholder Management
    Document Management
    Problem-Solving Skills
    Time Management
    Team Collaboration
    Adaptability
    Negotiation Skills
    Proficiency in Microsoft Office Suite
    Understanding of Legal Requirements in Property Transactions

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant knowledge of the estate agency or residential lettings sector. Emphasise your customer service skills and ability to manage multiple tasks effectively.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to engage with clients and manage the home buying process smoothly.

    Highlight Relevant Skills: In your application, focus on skills such as multitasking, effective communication, and teamwork. Provide examples of how you've successfully managed client relationships in previous roles.

    Prepare for Video Interviews: Since interviews may be conducted via video software, ensure you are comfortable with the technology. Practice answering common interview questions related to the role and prepare to discuss your experience in detail.

    How to prepare for a job interview at Spicerhaart

    ✨Know the Home Buying Process

    Familiarise yourself with the home buying process, including key stakeholders like mortgage advisers and solicitors. Being able to discuss this knowledge during your interview will demonstrate your understanding of the role and show that you're prepared.

    ✨Showcase Your Customer Service Skills

    Prepare examples of how you've delivered outstanding customer service in previous roles. This is crucial for a Move Manager, as you'll be engaging with clients from various backgrounds and ensuring their needs are met throughout the process.

    ✨Demonstrate Multitasking Abilities

    Be ready to discuss how you manage multiple tasks simultaneously. The role requires juggling various responsibilities, so providing specific examples of your multitasking skills will highlight your suitability for the position.

    ✨Express Your Enthusiasm for Learning

    Convey your eagerness to learn and develop within the property industry. Employers appreciate candidates who are passionate about their growth and willing to embrace new challenges, so share your career aspirations and how they align with the company's values.

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