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For Companies At a Glance
- Tasks: Engage with customers and resolve their inquiries daily.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Enjoy 30 days holiday, a pension scheme, and employee discounts.
- Why this job: Kickstart your career in a supportive environment with fun events.
- Qualifications: No prior experience needed; just bring your enthusiasm!
- Other info: Work full-time with occasional Saturday mornings on a rota.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Job Title:?Customer Service Executive
Hours: Full Time 40 hours Mon-Fri
Benefits:
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30 days holiday (including bank holidays)
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Company pension scheme
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Employee discount scheme
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Funded Summer and Christmas events
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Cycle to Work Scheme
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Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you!
The Role:
As a Customer Ser…
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Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarize yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these are likely to come up in the interview.
✨Tip Number 3
Show enthusiasm for the role! We love candidates who are genuinely excited about helping customers and contributing to a positive team environment.
✨Tip Number 4
Be prepared to discuss your availability. Since the role includes Saturday mornings on a rota basis, being flexible with your schedule can set you apart from other candidates.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and skills required for a Customer Service Executive position, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have direct experience in customer service, think about transferable skills from previous jobs or experiences. Emphasize your communication skills, problem-solving abilities, and any relevant training.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the role and how your skills align with the company's needs. Mention your enthusiasm for customer service and your willingness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion shine through!
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from past experiences, even if they are not directly related.
✨Know the Company
Research the company’s values, mission, and any recent news. This will help you tailor your answers and show that you are genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand if the company is the right fit for you.
