Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach the kitchen team to deliver delicious food and amazing service.
- Company: Join Pret A Manger, a beloved brand known for fresh food and great coffee.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of a vibrant team that values kindness, honesty, and generosity.
- Qualifications: No prior experience needed; just bring your passion and enthusiasm!
- Other info: Opportunity for growth and development in a supportive atmosphere.
THE RIGHT PRET PEOPLE
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities.
- Coach the team for good performance by offering good regular feedback and praises.
AMAZING SERVICE
- Lead the Speed of Service principles.
- Ensure the team consistently follows the 6 Key Points of Service.
- Follow the MBWA principles.
- Empower the team to deliver engaging Joy of Pret activities.
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous.
- Ensure the Coffee Calling System is followed efficiently.
- Ensure all Marketplace orders are prepared promptly and accurately.
DELICIOUS FOOD AND DRINK
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- Always follow the Production Principles putting customers' needs first and never compromising on quality or freshness.
- Ensure How to Cards are used and followed consistently to deliver Pret standards.
- Ensure Line Checks are carried out successfully and any improvement needs actioned.
- Ensure no Made to Sell (MTS) rejects are on display in our Langars.
- Continually develop the team's knowledge about the quality of our food and coffee.
- Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
WELL-LOVED SHOP
- Make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
- Ensure that all safety checks are correctly monitored and recorded.
- Take corrective action immediately on issues that affect customers, the team or sales.
- Ensure the shop is clean, safe and the equipment is always well maintained.
- Follow the Managing by Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through the customers' eyes.
- Demonstrate due diligence and report and escalate any quality issues.
SHOP PROFITABILITY
- Maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering & Production).
- Carry out ordering accurately and in line with the business needs.
- Lead, monitor and follow up on Mystery Shopper requirements.
- Ensure good stock control by following the 7 Steps of Unaccounted.
- Ensure Pret's Financial Standards are always followed to minimise risks and ensure team safety.
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
GROWING SALES
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
- Support the execution of successful food launches.
- Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met.
- Support Marketplace opportunities.
Department Shop Team Role: Team Leader - Kitchen
Locations: Belfast
Pay: Up to £13.30 per hour
Team Leader - Kitchen - Pret a Manger employer: Carebrook Ireland
Contact Detail:
Carebrook Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Kitchen - Pret a Manger
✨Tip Number 1
Familiarise yourself with Pret A Manger's core values and service principles. Understanding their commitment to quality, customer service, and team empowerment will help you align your approach during interviews and discussions.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully coached and developed a team in previous roles. Highlighting your hands-on experience will show that you're ready to lead by example.
✨Tip Number 3
Research the 6 Key Points of Service and the 11-Step Production Process used at Pret. Being knowledgeable about these processes will not only impress your interviewers but also show your commitment to maintaining high standards.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges related to food safety and team dynamics. Having a clear strategy for addressing potential issues will demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace Team Leader - Kitchen - Pret a Manger
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader in the kitchen at Pret A Manger. Familiarise yourself with their values and how they operate to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous leadership roles or experience in a kitchen environment. Mention specific examples where you've coached a team, managed food safety standards, or improved service efficiency.
Showcase Your Skills: Make sure to highlight skills that align with the job description, such as team management, communication, and problem-solving. Use concrete examples to demonstrate how you've successfully applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Discuss why you want to work at Pret A Manger and how you can contribute to their mission of delivering amazing service and delicious food.
How to prepare for a job interview at Carebrook Ireland
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to support and coach a team. Share specific examples from your past experiences where you successfully led a team, provided feedback, or helped someone reach their potential.
✨Understand the Speed of Service Principles
Familiarise yourself with the Speed of Service principles that Pret A Manger follows. Be prepared to discuss how you would ensure these principles are adhered to in a busy kitchen environment, and how you can empower your team to deliver amazing service.
✨Emphasise Food Safety Knowledge
Food safety is paramount in this role. Make sure you can talk about your understanding of food safety standards and how you have implemented them in previous positions. Highlight any relevant certifications or training you've completed.
✨Demonstrate Financial Acumen
The role involves maximising sales and managing costs. Be ready to discuss your experience with budgeting, forecasting, and stock control. Provide examples of how you've contributed to profitability in past roles.
