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For Companies At a Glance
- Tasks: Lead and inspire teams while driving sales growth and operational excellence.
- Company: Join a leading automotive retail division making waves in the industry.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for career advancement.
- Why this job: Make a real impact in retail leadership and champion exceptional customer experiences.
- Qualifications: 3+ years in multisite Aftersales management with strong leadership skills required.
- Other info: Ideal for dynamic leaders passionate about retail excellence.
The predicted salary is between 48000 - 72000 £ per year.
Role: Regional Aftersales Director - Automotive Retail Division
Location: Manchester to Scotland
Package: £80k Base Salary £100k OTE
Applicants must have a minimum of 3 years experience running multisite Aftersales departments in the Automotive Sector.
Transform Your Career in Retail Leadership
Step into a role that promises to elevate your career to new heights. As the Regional Director for a leading retail division, you will be at the forefront of driving sales growth, operational excellence, and exceptional customer service across multiple retail centres. This is more than a job; it’s a chance to lead, inspire, and make a tangible impact.
Why This Role Stands Out:
- Leadership Impact: Guide and develop a team of Area Managers and Centre Managers, fostering a culture of motivation, accountability, and growth.
- Strategic Influence: Play a key role in shaping and executing business strategies that drive financial success and operational excellence.
- Customer Focus: Champion outstanding customer experiences, ensuring high Net Promoter Scores (NPS) and call conversion rates.
- Operational Integrity: Oversee compliance, stock management, and centre standards, achieving industry-leading performance.
- Safety and Governance: Maintain exceptional Health & Safety standards, protecting staff, customers, and assets.
Key Responsibilities:
- Leadership and Team Development: Coach and mentor Area Managers, support recruitment and training, and drive employee engagement.
- Customer Excellence: Ensure high standards of customer service, support marketing initiatives, and maintain a professional centre image.
- Business Development and Strategy: Implement growth strategies, develop local business plans, and introduce process improvements.
- Financial Management: Drive sales growth, analyse trends, and introduce innovative revenue streams.
- Health & Safety: Ensure compliance with legislation, maintain accurate training records, and conduct regular audits.
- Internal Control: Uphold compliance, support audits, and ensure the consistent application of Standard Operating Procedures (SOPs).
- Operational Excellence: Oversee centre operations, conduct regular audits, and optimise stock profiles.
- People Management: Foster a positive team culture, monitor staffing levels, oversee recruitment, and develop succession plans.
Skills and Experience Required:
- Proven experience in Aftersales Retail Management, in a multi-site leadership role.
- Strong leadership and team development skills.
- Excellent strategic planning and business development capabilities.
- Robust financial acumen and experience in driving sales growth.
- Comprehensive understanding of Health & Safety standards and compliance.
- Exceptional communication and interpersonal skills.
- Ability to analyse data and implement process improvements.
Make Your Mark:
This role is ideal for a dynamic leader with a passion for retail excellence and a proven track record of driving success. If you are ready to take on a challenging and rewarding role that offers the chance to make a significant impact, this is the perfect next step in your career.
Regional Director employer: Pybus Recruitment
Contact Detail:
Pybus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director
✨Tip Number 1
Network with professionals in the automotive retail sector. Attend industry events, join relevant online forums, and connect with current or former employees of similar companies to gain insights and potentially get referrals.
✨Tip Number 2
Research the latest trends in aftersales management and customer service within the automotive industry. Being knowledgeable about current challenges and innovations can help you stand out during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales growth and improved operational excellence in your previous roles. Use metrics and outcomes to demonstrate your impact and leadership capabilities.
✨Tip Number 4
Familiarise yourself with the company's values and mission. Tailor your discussions to show how your leadership style and experience align with their goals, particularly in enhancing customer experiences and team development.
We think you need these skills to ace Regional Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in multisite Aftersales management within the automotive sector. Use specific examples that demonstrate your leadership skills and achievements in driving sales growth and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail leadership and your understanding of the role's responsibilities. Mention how your previous experiences align with the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your strategic planning, financial acumen, and people management skills. Provide concrete examples of how you've successfully implemented growth strategies or improved customer service in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Pybus Recruitment
✨Showcase Your Leadership Experience
As a Regional Aftersales Director, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others.
✨Demonstrate Strategic Thinking
This role requires strong strategic planning abilities. Come equipped with examples of how you've shaped business strategies that led to financial success and operational excellence in your previous roles.
✨Highlight Customer-Centric Achievements
Customer experience is key in this position. Share instances where you championed customer service initiatives that improved Net Promoter Scores or enhanced customer satisfaction, showcasing your commitment to excellence.
✨Prepare for Financial Discussions
With a focus on driving sales growth, be ready to discuss your financial acumen. Bring data or examples that illustrate how you've analysed trends and implemented innovative revenue streams in your previous roles.
