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For Companies At a Glance
- Tasks: Support clients with IT services, AV tech, networking, and telephony in a fast-paced environment.
- Company: Join a cutting-edge company transforming workspace technology with innovative solutions.
- Benefits: Enjoy a competitive salary, dynamic office spaces, and opportunities for professional growth.
- Why this job: Perfect for tech enthusiasts who thrive in customer-facing roles and love variety in their work.
- Qualifications: Experience in IT support, strong networking knowledge, and familiarity with modern operating systems required.
- Other info: This is a 12-month fixed-term contract with exciting challenges every day.
The predicted salary is between 34000 - 42000 £ per year.
12 Month Fixed Term Contract
On-site | Cutting-Edge Office Spaces
£40,000 - £42,000
We’re on the lookout for a proactive IT Client Engineer to support our dynamic, tech-driven office environments. You’ll be the go-to expert for clients providing seamless AV, meeting room, networking, and telephony (Avaya, RingCentral) support. This role is perfect for someone who thrives in fast-paced, customer facing high-tech spaces.
Key Responsibilities:
- On-site IT support for clients and internal teams
- Setup and decommissioning of IT services during client move-ins/move-outs
- AV and meeting room tech support
- WiFi, networking, and telephony setup and troubleshooting
- Liaising with third-party vendors for specialised support
What We’re Looking For:
- Proven experience as an IT engineer in a customer-facing role
- Solid grasp of networking fundamentals (VLANs, NAT, OSPF)
- Strong knowledge of modern PC and network operating systems
Be part of a company redefining workspace tech—where no two days are the same.
IT Client Engineer employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Client Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Avaya and RingCentral. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Prepare to discuss your previous customer-facing experiences in detail. Think of specific examples where you successfully resolved IT issues for clients, as this role heavily relies on strong interpersonal skills.
✨Tip Number 3
Brush up on your networking fundamentals, especially VLANs, NAT, and OSPF. Being able to confidently explain these concepts will demonstrate your technical expertise and readiness for the role.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you align your answers during the interview and show that you're genuinely interested in being part of our team.
We think you need these skills to ace IT Client Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an IT engineer, especially in customer-facing roles. Emphasise your skills in networking fundamentals and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your proactive approach to IT support. Mention specific examples of how you've successfully handled AV, networking, or telephony issues in previous roles.
Highlight Relevant Skills: In your application, clearly outline your knowledge of modern PC and network operating systems. If you have experience with Avaya or RingCentral, make sure to mention it as it directly relates to the role.
Show Enthusiasm for the Company: Research the company and express your excitement about being part of a team that is redefining workspace tech. This can help demonstrate your fit for the dynamic, tech-driven environment they are looking for.
How to prepare for a job interview at Lorien
✨Showcase Your Technical Skills
Be prepared to discuss your experience with networking fundamentals and operating systems. Highlight specific projects or situations where you successfully resolved technical issues, especially in a customer-facing role.
✨Demonstrate Customer Service Excellence
Since this role is client-focused, share examples of how you've provided exceptional support in previous positions. Emphasise your ability to communicate effectively with clients and resolve their issues promptly.
✨Familiarise Yourself with AV and Telephony Systems
Research the AV and telephony systems mentioned in the job description, such as Avaya and RingCentral. Being knowledgeable about these technologies will show your enthusiasm for the role and your readiness to hit the ground running.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's tech environment and team dynamics. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
