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- Tasks: As a Recovery Driver, you'll assist customers in need, ensuring their safety and getting them back on the road.
- Company: Join The AA, the UK's largest motoring organisation, known for its commitment to customer service.
- Benefits: Enjoy competitive pay, free breakdown cover, 23 days holiday, and a generous pension contribution.
- Why this job: Be a superhero for drivers, work independently and as part of a team, and develop your skills.
- Qualifications: Must have a full driving category C licence; CE licence is a plus. Driver CPC required.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 32940 - 40000 £ per year.
Push for Better. Join The AA. As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £40,000 for a CE licence, and £34,500 for a C licence. Salary: Guaranteed minimum c.£32,940 for CE (HGV 1) license, £29,660 for C (HGV 2) license.
Depot Postcode: M28 2LX. Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (Inc. 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break.
Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Free breakdown cover from day one. Equivalent of 23 days holidays (increases with service) plus bank holidays. Up to 7% company pension contribution.
Join a famous brand that our customers love, with industry leading training. Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job. You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles and 1 hour's travel from the depot postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information
As a valued team member, you'll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you're looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you're looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You'll also have access to a range of benefits such as: Discounts on AA products including car and home insurance. Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more. Company funded life assurance.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today.
Recovery Driver in Manchester employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in Manchester
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during the interview, showcasing how you can contribute to their goal of providing excellent customer service.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or experiences you've had in problem-solving situations will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of how you've handled difficult customer interactions in the past. The ability to remain calm and professional under pressure is crucial for this role, so having real-life scenarios ready will make a strong impression.
✨Tip Number 4
Make sure you know the area around the depot postcode (M28 2LX). Being familiar with local routes and potential challenges can show your commitment and readiness to hit the ground running as a Recovery Driver.
We think you need these skills to ace Recovery Driver in Manchester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Highlight your customer service skills and ability to work independently in your application.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the job description. Emphasise your driving qualifications, such as your C or CE licence, and any relevant experience in roadside assistance or customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping others and your problem-solving abilities. Mention your adaptability to different weather conditions and your commitment to providing excellent service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at The AA Group
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your communication skills and ability to reassure customers in stressful situations during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved issues in the past. The role requires you to be a fixer, so showcasing your problem-solving skills will impress the interviewers.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a Recovery Driver and understand the technical aspects of loading vehicles. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Be Ready for Shift Work
Since the job involves working various shifts, including weekends and nights, be prepared to discuss your flexibility and willingness to adapt to different schedules during the interview.
