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For Companies At a Glance
- Tasks: Lead the team and manage store operations, ensuring safety and excellent customer service.
- Company: Join bp retail, a leader in customer-focused roles within a dynamic market.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Why this job: Be part of a vibrant team that values safety, customer satisfaction, and personal growth.
- Qualifications: Strong leadership or retail experience is essential for this role.
- Other info: Apply easily with your CV and discover more about bp retail.
The predicted salary is between 30000 - 42000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we're looking for
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority.
- Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations.
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement.
- Support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Assistant Store Manager in Berkeley employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Berkeley
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding their commitment to customer service and safety will help you align your responses during interviews, showcasing how your leadership style fits their culture.
✨Tip Number 2
Highlight your experience in managing teams and improving customer service. Prepare specific examples of how you've motivated staff or enhanced customer satisfaction in previous roles, as this will resonate well with the hiring managers.
✨Tip Number 3
Research the local Berkeley market and bp's competitors. Being knowledgeable about the retail landscape can help you discuss strategies for driving sales and improving operations during your interview.
✨Tip Number 4
Prepare questions that demonstrate your interest in team development and operational excellence. Asking about training programmes or team engagement initiatives shows that you're proactive and invested in the role.
We think you need these skills to ace Assistant Store Manager in Berkeley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and leadership experience. Focus on your achievements in previous roles, especially those that demonstrate your ability to lead a team and enhance customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's values. Mention specific examples of how you've successfully managed teams or improved operations in past positions.
Highlight Safety and Compliance Experience: Since safety is a top priority for bp, emphasise any experience you have with safety compliance and legal regulations in retail. This will show that you understand the importance of these aspects in store management.
Showcase Customer Service Skills: Provide examples of how you've delivered excellent customer service in previous roles. Discuss any initiatives you've led to improve customer satisfaction and how you engage with customers to meet their needs.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Understand Safety and Compliance
Familiarise yourself with safety regulations and compliance standards relevant to retail operations. Be ready to discuss how you would ensure these standards are met in the store, as this is a top priority for the role.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be prepared to share how you would enhance customer experience at bp retail.
✨Discuss Team Development Strategies
The role involves managing and developing a team. Come prepared with ideas on how you would engage and train your team members, as well as how you would handle recruitment and retention.
