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- Tasks: Manage residential properties, coordinate tenancies, and resolve maintenance issues.
- Company: Join an award-winning Estate & Letting Agency in Loughborough.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive team environment.
- Why this job: Perfect for property enthusiasts who love customer service and want to make a difference.
- Qualifications: Customer service experience is essential; property knowledge is a plus.
- Other info: A full UK driving licence and transport are required for this role.
The predicted salary is between 24000 - 32000 £ per year.
Location: Loughborough
Salary: Up to £32,000 DOE
Hours: Monday to Friday, Full-Time (1 in 4 Saturdays)
We are excited to be working with a busy and award-winning Estate & Letting Agency based in Loughborough, who are looking for a professional and detail-oriented Property Manager to join their growing team. This is a fantastic opportunity for someone passionate about property and delivering exceptional customer service.
Purpose of the Property Manager Role
The Property Manager will be responsible for overseeing the day-to-day management of a residential property portfolio. This includes coordinating move-ins and move-outs, resolving maintenance issues, liaising with landlords and tenants, and ensuring a smooth, compliant lettings process from start to finish.
Main Duties and Responsibilities of the Property Manager
- Manage relationships with landlords, tenants, and contractors across your property portfolio
- Coordinate all aspects of tenancy management including move-ins, move-outs, inspections, inventories, and deposit disputes
- Proactively handle maintenance issues and ensure timely, cost-effective solutions
- Re-market and re-let properties as needed, keeping void periods to a minimum
- Prepare and process tenancy agreements, ensure compliance with legal and company procedures
- Register deposits and complete ID and Right to Rent checks
- Issue legal notices within required timeframes and regulations
- Maintain up-to-date records and ensure internal systems are accurately updated
- Ensure all policies, systems, and procedures are followed consistently
- Provide excellent customer service and maintain a professional, friendly approach
Knowledge and Experience Required
- Experience in a customer-focused role (essential)
- Knowledge of the lettings/property management process (desirable)
- Experience using lettings platforms such as PayProp and Alto (desirable)
- Strong administrative skills and familiarity with tenancy agreements and compliance paperwork
Key Skills and Attributes
- High attention to detail and strong organisational skills
- Confident communication skills, both written and verbal
- A professional, positive, and resilient attitude
- Able to prioritise workload and handle a fast-paced environment
- IT literate and comfortable working with Microsoft Outlook, Word, and Excel
- A team player with the ability to work independently
- Committed to high service standards and continuous improvement
Qualifications
No specific qualifications required, but a background in property or lettings is highly beneficial.
Additional Requirements
Full UK Driving Licence and own mode of transport (essential) - portfolio covers Loughborough and surrounding areas.
If you are interested in this role or would like more information, please contact Alice Connors on 07842 424471.
Property Manager in Loughborough employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Loughborough
✨Tip Number 1
Familiarise yourself with the local property market in Loughborough. Understanding the area, including rental prices and popular neighbourhoods, will help you engage confidently with landlords and tenants during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily involves liaising with clients, showcasing your ability to handle customer queries and resolve issues effectively can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Demonstrate your knowledge of compliance and legal requirements in property management. Being well-versed in tenancy agreements and regulations will show your commitment to maintaining high standards in the role.
We think you need these skills to ace Property Manager in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, customer service, and any specific skills mentioned in the job description. Use keywords from the listing to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and customer service. Mention specific experiences that relate to the responsibilities of the Property Manager role, such as handling maintenance issues or managing tenant relationships.
Showcase Relevant Skills: In your application, emphasise your strong organisational skills, attention to detail, and ability to communicate effectively. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at The Recruitment Group
✨Show Your Customer Service Skills
As a Property Manager, exceptional customer service is key. Be prepared to share examples of how you've successfully managed client relationships in the past, especially in challenging situations.
✨Demonstrate Your Knowledge of Property Management
Familiarise yourself with the lettings and property management process. Brush up on relevant legislation and best practices, as this will show your commitment and understanding of the role.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities. Prepare to discuss how you manage multiple tasks and priorities effectively, perhaps by sharing specific tools or methods you use to stay organised.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and expectations for the Property Manager role. This shows your genuine interest in the position.
