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- Tasks: Engage with clients, generate leads, and book appointments for sales presentations.
- Company: Join Phoenix Health & Safety, a leading provider of health and safety training and consultancy.
- Benefits: Enjoy hybrid working, professional development opportunities, and a supportive team environment.
- Why this job: This role offers a chance to grow in sales while making a real impact in a rapidly growing company.
- Qualifications: Experience in outbound sales or appointment-setting is essential; strong communication skills are a must.
- Other info: Guaranteed interviews for candidates with disabilities who meet the criteria.
The predicted salary is between 24570 - 26500 £ per year.
Location: Hybrid/Cannock, WS12 2HA - initially 3 days in office per week
Salary: £24,570 - £26,500 per annum, DoE + up to £10,000 commission per annum
Contract Type: Permanent, Full Time
What We Can Offer You: Hybrid or Remote Working, opportunities for professional development and career progression, a supportive and collaborative working environment.
Why Do We Want You: Phoenix Health & Safety, part of Wilmington plc are seeking a motivated and results-driven Outbound Sales Executive to join our growing commercial team. The Outbound Sales Executive will be responsible for generating qualified opportunities through proactive outreach to both new and existing clients. This is a highly targeted role focused on identifying Ideal Customer Profiles (ICPs), converting MQLs into SQLs, and booking appointments for field representatives to present tailored solutions.
If you are driven, resilient, and eager to develop a career in sales, this could be the perfect opportunity for you!
Please note: We shortlist all applicants who meet the essential role criteria, and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!
Job Purpose, Tasks, and Responsibilities: The purpose of the role is to drive top-of-funnel activity through qualified outbound engagement. This role will focus on calling lead-scored prospects, following up on marketing campaigns, profiling accounts using sales playbooks, filling low-capacity courses, and delivering a first-class onboarding experience.
You will be responsible for:
- Outbound Prospecting & Campaign Follow-Up: Proactively engage with ICP contacts from both new and existing clients. Call qualified leads based on HubSpot campaign engagement and lead scoring. Move Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) using structured qualification criteria. Book appointments for Field Sales Representatives to deliver personalised, consultative presentations.
- Opportunity Profiling & Account Intelligence: Use playbooks and scripts to surface pain points, needs, and service fit. Identify relevant training, consultancy, and compliance needs beyond the initial enquiry. Support pre-meeting preparation with insights, challenges, and account context.
- Lead Management & Reporting: Maintain all interactions and updates in HubSpot. Tag leads based on buying signals and handover to Nurturing or Key Account teams as needed. Track daily call volume and engagement performance against targets.
- Course Booking & Onboarding: Support course filling efforts by targeting low-running or priority courses. Contribute to achieving minimum 80% capacity per course. Assist in onboarding new clients and ensuring smooth handover to delivery.
What’s the Best Thing About This Role: This is an exciting time to join Phoenix Health & Safety as we continue to grow rapidly. You'll also benefit from the strong reputation of Phoenix, making it easier to build trust and credibility with potential clients.
What’s the Most Challenging Thing About This Role: The volume of contacts to engage with each month is high, with around 500 potential companies to reach out to. Success in this role requires strong time management, resilience, and the ability to stay focused on targets while handling a mix of warm and cold outreach.
What We’re Looking For: We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...
To be successful in this role, you must have:
- Proven experience in outbound, telesales, or appointment-setting roles.
- Comfortable working to high daily call volumes (target: 50 per day).
- Familiarity with CRM platforms, ideally HubSpot.
- Strong verbal communication and objection-handling skills.
- Goal-oriented, resilient, and highly motivated.
To be successful in this role, it would be great if you have:
- Previous experience in prospecting, outreach, or market research.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About Us: Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Find What You’re Looking For: We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support, and fair rewards.
Click on APPLY today!
Outbound Sales Executive in Cannock employer: Phoenix Health & Safety
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Executive in Cannock
✨Tip Number 1
Familiarise yourself with the health and safety industry, especially the services offered by Phoenix Health & Safety. Understanding their offerings will help you engage more effectively with potential clients and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your cold calling skills to build confidence and improve your objection-handling techniques. Role-playing with a friend or mentor can help you prepare for the high call volumes expected in this role.
✨Tip Number 3
Get comfortable using HubSpot or similar CRM platforms. Familiarity with these tools will not only streamline your workflow but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of Phoenix Health & Safety on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Outbound Sales Executive in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales, telesales, or appointment-setting roles. Use specific examples that demonstrate your ability to meet high call volumes and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of Phoenix Health & Safety's mission. Mention how your skills align with their needs, particularly in generating qualified leads and engaging with clients.
Highlight Relevant Skills: Emphasise your strong verbal communication and objection-handling skills in your application. Provide examples of how you've successfully navigated challenges in previous sales roles.
Showcase Your Resilience: In your application, mention instances where you've demonstrated resilience and goal-orientation, especially in high-pressure environments. This will resonate well with the company's focus on achieving targets.
How to prepare for a job interview at Phoenix Health & Safety
✨Know Your Numbers
Be prepared to discuss your previous sales metrics and targets. Since this role involves high call volumes and conversion rates, showcasing your ability to meet or exceed these expectations will impress the interviewers.
✨Familiarise Yourself with HubSpot
As familiarity with CRM platforms, particularly HubSpot, is essential for this role, make sure you understand its functionalities. If possible, practice using it beforehand so you can confidently discuss how you would manage leads and track performance.
✨Demonstrate Resilience
This position requires a strong ability to handle rejection and stay motivated. Prepare examples from your past experiences where you overcame challenges or maintained focus despite setbacks, as this will highlight your resilience.
✨Research Phoenix Health & Safety
Understanding the company’s services and reputation will help you tailor your responses during the interview. Be ready to discuss how your skills align with their mission and how you can contribute to their growth.
