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- Tasks: Lead student lifecycle services from enquiry to graduation, ensuring smooth operations.
- Company: Join UCEM, a top online education provider with a focus on sustainability and student success.
- Benefits: Enjoy flexible working, generous holidays, and a supportive work culture.
- Why this job: Make a real impact on student experiences while working in a collaborative environment.
- Qualifications: Must have senior registry experience in higher education and strong leadership skills.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 60000 - 68000 £ per year.
Full time (35 hrs/wk), permanent position based in Horizons (Reading, Berkshire) with up to 2 days per week working from home. Salary £60-68,000 FTE pa plus benefits.
This is a key senior leadership role in ensuring the effective delivery of student lifecycle services across our institution on both apprenticeship and non-apprenticeship academic programmes, from initial student enquiry through to graduation. Leading several specialist teams, this role is central to the successful coordination and administration of student-facing processes and services, supporting both academic delivery and the wider student experience. It is also instrumental in ensuring that all student-related administrative processes are executed efficiently, accurately, and in alignment with UCEM policies and external regulatory requirements.
The teams you will lead cover:
- Student admissions and enquiries
- Student retention
- Assessment administration
- Business support and planning
Working collaboratively with colleagues across the institution, you will ensure high standards of service, regulatory compliance, and operational efficiency. You will also champion continuous improvement, helping to drive strategic outcomes in areas such as student retention, success, and growth.
You must have substantial experience in a senior registry role within the higher education sector with a track record of planning for and managing the student lifecycle. You must also be an experienced people leader and manager, and strong collaborator with academic teams. Other essential requirements include policy and procedure development, and data and analytical skills to inform decision-making.
At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.
University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.
EQUALITY, DIVERSITY, AND INCLUSION: Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Director of Academic Registry in Reading employer: University College of Estate Management
Contact Detail:
University College of Estate Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Academic Registry in Reading
✨Tip Number 1
Network with professionals in the higher education sector, especially those who have experience in academic registry roles. Attend relevant conferences or webinars to connect with potential colleagues and learn about industry trends.
✨Tip Number 2
Familiarise yourself with UCEM's values and mission. Tailor your conversations and interactions to reflect how your experience aligns with their commitment to student satisfaction, integrity, and continuous improvement.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed student lifecycle processes in previous roles. Highlight your leadership skills and any initiatives you've led that improved student retention or success.
✨Tip Number 4
Research current challenges and opportunities within the higher education landscape, particularly regarding online education. Being knowledgeable about these topics will help you engage in meaningful discussions during interviews.
We think you need these skills to ace Director of Academic Registry in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in senior registry roles within the higher education sector. Focus on your achievements in managing the student lifecycle and leading teams, as these are crucial for this position.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for education and your alignment with UCEM's values of Passion, Integrity, Excellence, and Support. Use specific examples to demonstrate your leadership skills and how you've driven improvements in student services.
Complete the Recruitment Check Form: Don’t forget to fill out the Recruitment Check Form available on their website. Ensure all sections are completed accurately, as this is a required document for your application.
Proofread Your Application: Before submitting, carefully proofread your CV, cover letter, and the Recruitment Check Form. Look for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at University College of Estate Management
✨Showcase Your Leadership Experience
As a Director of Academic Registry, you'll need to demonstrate your substantial experience in a senior registry role. Be prepared to discuss specific examples of how you've successfully led teams and managed the student lifecycle in previous positions.
✨Emphasise Collaboration Skills
This role requires strong collaboration with academic teams. Highlight instances where you've worked effectively with others to achieve common goals, particularly in enhancing student services and experiences.
✨Demonstrate Data-Driven Decision Making
With a focus on data and analytical skills, be ready to explain how you've used data to inform decisions in past roles. Discuss any tools or methodologies you’ve employed to improve operational efficiency and student retention.
✨Align with UCEM Values
Familiarise yourself with UCEM's values: Passion, Integrity, Excellence, and Support. During the interview, reflect these values in your responses and show how your personal ethos aligns with their mission to enhance student satisfaction and success.
