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- Tasks: Supervise the restaurant team to ensure top-notch service for residents and guests.
- Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
- Benefits: Enjoy competitive pay, work-life balance, discounts, and excellent training opportunities.
- Why this job: Be part of a vibrant team in a beautiful setting, making a real impact on customer experiences.
- Qualifications: Experience in food and beverage management with strong communication and organisational skills required.
- Other info: Flexible roles and a supportive environment for career growth await you!
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles, and develop your career in hospitality quickly.
As our Restaurant Supervisor, you will be an integral part of the smooth running of Audley villages, supervising the team to ensure that Audley Owners and External Customers have the highest quality of service and experience. You will ensure the team adheres to legislative requirements such as COSHH, Fire safety, Health & Safety, and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness, and hygiene throughout the bistro, restaurant, and customer areas.
You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages, being able to deputise in any job capacity. You will deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate:
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas, and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands-on and flexible approach to carry out a variety of tasks to meet the needs of the village.
In Return You Will Receive:
- ~£14.36 per hour - 37.5 h contract - Overtime paid
- ~ Work-life balance - no split shifts
- ~ Competitive salary
- ~ Company pension scheme, with a 5% company contribution
- ~28 days holiday (inclusive bank holidays)
- ~50% discount on food and drinks at all of our restaurants nationwide
- ~ Guest suites at staff rates at all of our luxury villages nationwide
- ~ Excellent learning and development opportunities
- ~ Free membership to our employee discount portal with access to discounts at all major retailers.
- ~ Free membership to our Healthcare Cash Plan Scheme
- ~ Refer a friend bonus scheme
- ~ Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Bistro/Restaurant Supervisor employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bistro/Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to quality service and community will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your experience in managing teams in a hospitality setting. Be ready to share specific examples of how you've successfully led a team, dealt with complaints, or maintained high standards in previous roles.
✨Tip Number 3
Prepare to discuss your knowledge of health and safety regulations relevant to the hospitality industry. Being able to demonstrate your understanding of COSHH, fire safety, and hygiene standards will set you apart as a candidate who prioritises safety and compliance.
✨Tip Number 4
Showcase your flexibility and hands-on approach. Be ready to explain how you've adapted to unexpected situations in the past, whether it’s covering for a colleague or managing a sudden influx of customers, as this is crucial for the role.
We think you need these skills to ace Bistro/Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4* or higher hospitality environment. Emphasise your communication skills and any specific achievements that demonstrate your ability to maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your experience with legislative requirements like COSHH and Health & Safety, and how you can contribute to the smooth running of Audley villages.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've dealt with unexpected situations or complaints in a warm and empathetic manner. This will demonstrate your hands-on approach and flexibility, which are key for this role.
Highlight Your Organisational Skills: Discuss your ability to prioritise tasks and produce creative solutions in your application. Mention any experience you have with cash handling procedures, stock control, and managing rotas, as these are important aspects of the job.
How to prepare for a job interview at Audley Villages
✨Showcase Your Experience
Be ready to discuss your previous food and beverage management experience in detail. Highlight specific examples from your time in a 4* or higher hospitality environment that demonstrate your ability to manage a team and maintain high service standards.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, prepare to showcase your verbal and written skills. You might be asked to handle a mock complaint, so practice responding in a warm and empathetic manner to show you can handle customer interactions effectively.
✨Understand the Legislation
Familiarise yourself with relevant legislative requirements such as COSHH, Health & Safety, and Fire safety. Be prepared to discuss how you would ensure compliance within the restaurant setting, as this is crucial for the role.
✨Exhibit Flexibility and Problem-Solving Skills
The role requires a hands-on approach and the ability to adapt to unexpected situations. Think of examples where you've successfully managed sudden employee shortages or dealt with operational challenges, and be ready to share these during your interview.
