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For Companies At a Glance
- Tasks: Lead a team in delivering top-notch catering services and ensure customer satisfaction.
- Company: Join ISS, a global leader in workplace management, dedicated to making the world work better.
- Benefits: Enjoy a competitive hourly rate, career development opportunities, and a supportive work environment.
- Why this job: Be part of a passionate team that values inclusivity and makes a real impact every day.
- Qualifications: Must be a strong communicator, proactive problem solver, and have exceptional customer service skills.
- Other info: Permanent contract with a structured working pattern, perfect for balancing studies or other commitments.
The predicted salary is between 27000 - 30000 £ per year.
We are seeking a dedicated Food & Hospitality Supervisor for a busy site to oversee a team of placemakers in the staff restaurant, hospitality, and coffee bar. As a Catering Supervisor, your leadership will ensure smooth operations and a positive experience for both customers and staff. If you have a passion for hospitality and the ability to inspire a team, we would love to hear from you.
You will be responsible for training and guiding staff to ensure high standards of service and efficiency. Reliability and professionalism are essential, along with the ability to deliver exceptional customer service at all times.
The Role
- Manage and support staff in delivering all aspects of catering services efficiently and effectively.
- Ensure cleanliness and hygiene standards comply with company and statutory regulations.
- Build and maintain strong working relationships with staff, clients, and external partners.
- Achieve objectives through effective planning, allocation, and monitoring of work.
- Oversee recruitment, training, and development, ensuring succession plans for key roles.
- Ensure compliance with policies and procedures related to food safety, operations, HR, and staff management.
- Maintain a safe and secure environment, adhering to Health & Safety legislation.
About You
- Must lead by example.
- Strong team player.
- Good trainer and communicator.
- Smart in appearance.
- Consistent in their approach to work.
- Attention to detail.
- Exceptional customer service skills.
- Proactive problem solver.
- Calm and professional attitude.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contact Detail:
ISS FACILITY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor
✨Tip Number 1
Familiarise yourself with the specific catering services offered at the location. Understanding the menu and the types of events catered for will help you demonstrate your knowledge and passion during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss your approach to training and motivating staff, as this is crucial for the role.
✨Tip Number 3
Network with current or former employees of ISS if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're discussing your fit for the role.
✨Tip Number 4
Prepare to discuss how you ensure compliance with health and safety regulations in a catering environment. Being able to articulate your understanding of these standards will demonstrate your professionalism and reliability.
We think you need these skills to ace Catering Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering and hospitality. Emphasise your leadership skills, customer service experience, and any training or supervisory roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully managed staff or improved service standards in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, problem-solving abilities, and strong communication skills. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the role.
How to prepare for a job interview at ISS FACILITY SERVICES LIMITED
✨Show Your Leadership Skills
As a Catering Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you ensure high standards of service in your previous positions.
✨Know Your Hygiene Standards
Familiarise yourself with food safety regulations and hygiene standards relevant to the catering industry. Be prepared to discuss how you have implemented these standards in your previous roles to ensure compliance and safety.
✨Demonstrate Problem-Solving Abilities
As a proactive problem solver, think of examples where you've successfully resolved issues in a fast-paced environment. Highlight your calm and professional attitude when faced with challenges, as this will resonate well with the interviewers.
