At a Glance
- Tasks: Supervise maintenance teams, ensuring high service standards and efficient operations.
- Company: Join Foster + Partners, a global leader in sustainable architecture and design.
- Benefits: Enjoy 25 days holiday, pension, and a discretionary annual bonus.
- Why this job: Be part of a culture that values excellence and continuous improvement in a creative environment.
- Qualifications: Experience in maintenance work and contractor supervision is preferred.
- Other info: Opportunity to work in a dynamic team and contribute to innovative projects.
The predicted salary is between 43200 - 72000 £ per year.
We are a global studio for sustainable architecture, urbanism, engineering and design, founded by Norman Foster in 1967.
Role Responsibilities:
- Develop, deliver and maintain a high service standard of all building fabric, Mechanical, Electrical and Plumbing (MEP) facilities throughout all Foster + Partners’ offices, properties, and site offices. This role is primarily responsible for supervising the in-house maintenance team for performing Planned Preventive Maintenance (PPM) tasks and reactive works, ensuring safe and efficient operation and maintenance, while continuously seeking opportunities for improvement.
- Provide daily supervision, job assignment and technical guidance to the in-house Facilities Technicians. Ensure operational efficiency while fostering a culture of excellence and high performance within the team.
- Oversee daily in-house Planned Preventive Maintenance (PPM) and repair work orders using the CAFM system. Work closely with Facilities Maintenance Technicians to ensure all tasks are completed in a timely manner.
- Ensure the in-house team promptly responds to Facilities Help Desk requests, maintains progress updates, and delivers professional and timely service. Ensure all Service Level Agreements (SLAs) are completed, and tasks are closed within the CAFM system.
- Ensure all in-house health and safety compliance tasks, such as PAT testing, Legionella Control.
- Respond promptly to emergency breakdown incidents (P4 Critical), providing timely updates and resolutions.
- Provide recommendations to the Facilities Maintenance Managers on outsourcing of the maintenance tasks and proposing modifications or improvement works to the existing systems.
- Support the Facilities Maintenance Manager in supervising and monitoring contractor activities for maintenance tasks and minor projects, both during and outside of regular working hours.
Key Skills:
- Previous experience and or related qualifications in maintenance work and contractor supervision, particularly in building fabric/Building Services Systems would be an advantage.
- Able to work effectively with people at all levels both internally and externally as there is a requirement to liaise with contractors and internal staff.
- Previous experience in dealing with customers.
- Able to work within a team providing assistance to other trades to finalise all aspects of maintenance.
In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonus.
Facilities Maintenance Supervisor employer: Tandem Talent
Contact Detail:
Tandem Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific maintenance systems and tools mentioned in the job description, such as CAFM systems. Being able to discuss your experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous supervisory experience you have, especially in facilities management or maintenance roles. Be prepared to share examples of how you've successfully led a team and improved service standards in past positions.
✨Tip Number 3
Research Foster + Partners and their approach to sustainable architecture and design. Understanding their values and projects will help you align your answers with their mission during the interview.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety compliance, particularly in relation to facilities management. Being able to articulate your understanding of regulations like PAT testing and Legionella Control will demonstrate your commitment to maintaining a safe working environment.
We think you need these skills to ace Facilities Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities maintenance and supervision. Emphasise any previous roles where you managed teams or worked with Mechanical, Electrical, and Plumbing (MEP) systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your experience with Planned Preventive Maintenance (PPM) and how you've successfully led teams in similar environments.
Showcase Relevant Skills: In your application, clearly demonstrate your skills in health and safety compliance, customer service, and contractor management. Use specific examples to illustrate how you've excelled in these areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Tandem Talent
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Mechanical, Electrical, and Plumbing (MEP) systems. Be prepared to discuss your previous experience with Planned Preventive Maintenance (PPM) and how you've handled reactive works in the past.
✨Show Leadership Skills
As a Facilities Maintenance Supervisor, you'll be leading a team. Think of examples where you've successfully supervised or guided a team, and be ready to share how you foster a culture of excellence and high performance.
✨Understand Health and Safety Compliance
Familiarise yourself with health and safety regulations relevant to facilities maintenance. Be prepared to discuss how you've ensured compliance in previous roles, especially regarding tasks like PAT testing and Legionella Control.
✨Demonstrate Customer Service Skills
Since you'll be dealing with internal staff and contractors, it's crucial to showcase your customer service experience. Prepare examples of how you've effectively communicated and resolved issues in a timely manner.