Staffing Manager - Oxford (Thames Valley and Solent)

The Etiquette Group’s growth has been exponential post-pandemic, now boasting thousands of staff around the country. We work with a plethora of clients at the most prestigious venues and events in the UK. We’re passionate about our people and devoted to providing and nurturing the best working environment possible. We truly care about our team’s happiness, their ambitions, and their goals, and in return, have been rewarded with an amazing, enthusiastic team who give the job (whatever it may be) their absolute all. We have a consistent focus on quality across the board – whether it’s regarding our incredible staff, the high standards we keep, or the clarity, speed, and ease of our communications. We understand what brilliant hospitality really means and the huge difference it makes. Our mission is simple: “We live and breathe impeccable manners, premium service, and sheer professionalism. This is our kind of Etiquette.”

As we expand our footprint across the UK, we are opening a new office in Oxford to service and grow our client base in the Thames Valley and Solent Region. We are looking for a passionate and driven Staffing Manager to lead this new chapter.

The Role:

As the Staffing Manager for our new Oxford office, you will play a crucial role in building The Etiquette Group’s presence in the Thames Valley and Solent area. You will be responsible for managing and growing existing client relationships while developing new business in the area. This role requires someone who is highly organised, proactive, and ready to shape the business from the ground up. You will also work to maintain and grow our strong talent pool in the region, ensuring our clients receive the high-quality, personable service The Etiquette Group is known for.

Key Responsibilities:

• Work with the Regional Operations Manager on the opening and development of The Etiquette Group’s Oxford office.
• Develop and implement staffing strategies to meet the specific needs of hospitality clients in the Thames Valley and Solent region.
• Build strong relationships with local venues and event organisers to grow our client base.
• Recruit, select, and manage a pool of skilled hospitality staff to meet the demands of clients.
• Ensure high standards of service delivery in line with our company values of diligence, quality, and a human approach.
• Represent The Etiquette Group at networking events and promote our services to potential clients.
• Analyse regional market trends and adjust staffing strategies to stay competitive.
• Monitor and evaluate staff performance, providing feedback and implementing improvements where necessary.
• Ensure compliance with all relevant employment laws and company policies.
• Collaborate with the wider team to share best practices and contribute to the overall success of The Etiquette Group.

Qualifications and Skills:

• Proven experience in a staffing or recruitment role, preferably within the hospitality sector.
• Strong understanding of the hospitality industry and its staffing needs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to travel within the Thames Valley and Solent region as required.
• Highly organised with an eye for detail, able to juggle multiple priorities in a fast-paced environment.
• Proactive, enthusiastic, and able to work independently to drive the success of the Oxford office.

We Offer:

• Competitive salary and benefits package.
• The opportunity to shape and lead the Oxford office from the ground up.
• A dynamic and supportive working environment with a fun, ambitious, and caring team.
• Opportunities for rapid professional growth and development as the company expands.
• The chance to work for a fast-growing company where your contributions have a direct impact.

The Etiquette Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.