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- Tasks: Manage client relationships and oversee recruitment processes while ensuring smooth operations.
- Company: Join Randstad, a world-leading recruitment organisation with a strong global presence.
- Benefits: Enjoy fantastic company perks, personal development opportunities, and free onsite parking.
- Why this job: Be part of a dynamic team, engage with key stakeholders, and make a real impact.
- Qualifications: Strong customer service skills, attention to detail, and excellent communication abilities required.
- Other info: No prior temp recruitment experience needed; we welcome diverse applicants.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a position where you can have face to face time with a world leading brand? Do you like being a leader, ensuring your team achieves their goals, and being able to be a positive driving force within a global organisation?
Randstad is looking for an Account Specialist to ensure the smooth running of the operation across two sites in Stafford and Shrewsbury on a key account in the division, Caterpillar. There is a fantastic team of Account Specialists you’ll be a part of, and be responsible for a section of the onsite operation working Monday to Friday 7:00am- 16:00pm.
The role encompasses worker management, alongside aspects of recruitment. You’ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.
Responsibilities:- Client management & relationship building
- Involvement in the recruitment process of new talent
- Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI’s.
- Delivering on SLA’s agreed with the client
- Administrative tasks and ensuring all systems are up to date
- Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
- Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
- Attending planning meetings with the client to assess temporary worker requirements
- Payroll tasks
- Have strong customer services and admin experience
- Enjoy working at a high pace
- Attention to detail
- Great organisation skills
- Have excellent communication skills and are capable of dealing with stakeholders at all levels
- Previous experience in temp recruitment is useful but not essential
- Experience working in an onsite environment is useful too
- Fantastic company benefits
- Brilliant step to move into Account Management with a world leading company & high profile client
- Personal & professional development working towards your ambitions
- Free onsite parking
If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today.
If you feel that you have the experience and passion that we are looking for, reach out to philip.woollett@randstad.co.uk or apply for the role today and one of our in-house recruitment specialists will get back to you.
Randstad values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Account Specialist employer: Randstad
Contact Detail:
Randstad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Specialist
✨Tip Number 1
Familiarise yourself with Randstad's values and the specific needs of their key account, Caterpillar. Understanding their culture and expectations will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Randstad, especially those in similar roles. They can provide valuable insights into the company culture and what it takes to succeed as an Account Specialist.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through real-life examples. Since the role involves managing queries and health and safety investigations, showcasing your ability to handle challenges effectively will set you apart.
✨Tip Number 4
Highlight your customer service experience during any interactions with the recruitment team. As the role requires strong relationship-building skills, showing that you can connect with clients and workers alike will be crucial.
We think you need these skills to ace Account Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Account Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, administration, and any recruitment roles. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your relationship-building skills and problem-solving abilities, as these are crucial for the position. Make sure to mention any relevant experience in onsite environments or temp recruitment.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is essential for the Account Specialist role.
How to prepare for a job interview at Randstad
✨Showcase Your Customer Service Skills
As an Account Specialist, you'll need to demonstrate strong customer service abilities. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues effectively.
✨Highlight Your Organisational Skills
This role requires excellent organisation. Be ready to discuss how you prioritise tasks and manage multiple responsibilities, especially in a fast-paced environment. Use specific examples to illustrate your approach.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you had to address challenges, particularly in worker management or client interactions, and explain your thought process and outcomes.
✨Demonstrate Your Team Leadership Experience
Since the role involves leading a team, be prepared to talk about your leadership style. Share instances where you motivated your team to achieve goals and how you handled any conflicts or challenges within the group.
