Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and develop your customer service skills through hands-on experience.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Earn while you learn, gain a Level 2 qualification, and enjoy flexible working options.
- Why this job: Perfect for those seeking practical experience and a stepping stone into the workforce.
- Qualifications: No prior experience needed; just a passion for helping others and a positive attitude.
- Other info: Ideal for recent GCSE completers looking to kickstart their career journey.
Have you recently completed your GCSEs but don't think college is for you? Or maybe you fancy a change in career or the chance to develop your customer service skills? You will undertake an apprenticeship standard, and we will enrol you onto a training programme with a learning provider.
Would you like to earn as you learn and achieve a level 2 qualification in Customer Service whilst receiving a high level of support?
Apprentice Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Representative
✨Tip Number 1
Research the company culture at StudySmarter. Understanding our values and how we operate can help you tailor your approach during any interviews or discussions, showing that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss your previous experiences, even if they are not directly related to customer service. Highlight any roles where you've interacted with people, solved problems, or provided support, as these skills are highly valued in this position.
✨Tip Number 3
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints. Being able to demonstrate your problem-solving skills will impress us during the selection process.
✨Tip Number 4
Show enthusiasm for learning and personal development. As an apprentice, your willingness to grow and adapt is crucial. Be ready to discuss how you plan to take advantage of the training programme and what you hope to achieve.
We think you need these skills to ace Apprentice Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in an Apprentice Customer Service Representative. Highlight key skills and responsibilities that resonate with your own experiences.
Tailor Your CV: Make sure your CV reflects your customer service skills, even if they are from previous jobs or volunteer work. Include any relevant experience, such as part-time jobs or school projects that demonstrate your ability to communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the apprenticeship and how it aligns with your career goals. Mention your GCSE completion and express your eagerness to learn and develop your skills in customer service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn is crucial. Make sure to express your excitement about the opportunity to develop your customer service skills and how this apprenticeship aligns with your career goals.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might encounter. Be ready to discuss how you would handle difficult customers or resolve complaints, showcasing your problem-solving skills and empathy.
✨Research the Company
Familiarise yourself with the company’s values, mission, and customer service approach. This will help you tailor your answers and demonstrate that you are genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and helps you understand what the apprenticeship entails, as well as the company culture.
