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- Tasks: Lead the team, ensure great service, and manage daily operations.
- Company: Join GPS Hospitality, a vibrant and supportive restaurant group.
- Benefits: Enjoy health benefits, performance reviews, and career development opportunities.
- Why this job: Be part of a fun team and develop your leadership skills in a fast-paced environment.
- Qualifications: Must be 18+, with some supervisory experience and excellent customer service skills.
- Other info: Flexible shifts and a chance to grow within the company.
The predicted salary is between 20000 - 28000 £ per year.
We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.
Job Duties:
- Ensure your team provides outstanding service & satisfied guests
- Train & coach the team
- Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
- Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
- Provide coaching and feedback to the team
- Supervise in accordance with GPS values, traits and behaviors
- Demonstrate strong problem-solving skills
- Follow and enforce all cash policies; address and document any policy violations
- Any / all other duties as assigned by the Restaurant General Manager (RGM)
Job Requirements:
- 0-2 year of supervisory experience in a restaurant or retail setting
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must be 18 years old and authorized to work in the US
Physical Requirements:
- Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 20lbs
About our benefits:
- We offer a passionate, fun and positive work environment, with a welcoming and supportive team
- Regular performance reviews
- Health & Life Benefits
- HSA program
- Anniversary Vacation Bonus
- Employee Rewards & Recognition Program
- Career development through structured training programs
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.
Burger King Shift Leader employer: GPS Hospitality
Contact Detail:
GPS Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger King Shift Leader
✨Tip Number 1
Familiarise yourself with the GPS Hospitality Systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in a supervisory role, even if it's informal. Share specific examples of how you've led a team or handled customer service challenges, as this will demonstrate your capability to manage and motivate others.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of scenarios where you've successfully resolved issues under pressure, as this is a key requirement for the Shift Leader position.
✨Tip Number 4
Show enthusiasm for the company culture and values during your interactions. Research GPS Hospitality's mission and values, and be ready to explain how you align with them, as cultural fit is often just as important as skills.
We think you need these skills to ace Burger King Shift Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Leader at Burger King. Familiarise yourself with the job duties and requirements listed in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any supervisory experience you have in a restaurant or retail setting. Mention specific examples where you demonstrated excellent customer service skills and problem-solving abilities.
Showcase Your Skills: Make sure to highlight your ability to work under pressure and manage a team effectively. Use concrete examples to illustrate how you've trained or coached team members in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the role and the company. Address how your values align with GPS Hospitality's and express your enthusiasm for contributing to a positive work environment.
How to prepare for a job interview at GPS Hospitality
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage and motivate a team. Be prepared to share examples of how you've successfully led a team in the past, even if it's from a previous job or a group project.
✨Emphasise Customer Service Experience
Customer service is key in this role. Highlight any experience you have in providing excellent service, handling complaints, or ensuring customer satisfaction. Use specific examples to illustrate your skills.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Think of situations where you've had to resolve issues quickly and effectively. Be ready to discuss these scenarios during the interview.
✨Familiarise Yourself with GPS Hospitality Values
Understanding the company's values and culture can set you apart. Research GPS Hospitality and be ready to discuss how your personal values align with theirs, especially regarding teamwork and operational excellence.
