Family First Case Manager

Family First Case Manager

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families with complex needs and conduct assessments to help them thrive.
  • Company: Join Knowsley Borough Council, dedicated to making a difference in the community.
  • Benefits: Enjoy flexible working hours, professional development, and a referral bonus.
  • Why this job: Make a real impact in families' lives while growing your skills in a supportive team.
  • Qualifications: Strong safeguarding knowledge, excellent communication skills, and experience in family support required.
  • Other info: Initial 3-month contract with potential for extension; full-time role, Monday to Friday.

The predicted salary is between 36000 - 60000 £ per year.

Job Opportunity: Family First Case Manager – Knowsley Borough Council

Location: Nutgrove Building, Knowsley, L36 9GD

Contract: Initial 3 months, with possibility of extension

Full-Time: 36 hours per week (Monday–Friday, 9:00am–5:00pm)

Are you passionate about making a real difference in the lives of families and children? Knowsley Borough Council is looking for a committed and experienced Family First Case Manager to join our dedicated Early Help and Prevention team.

About the Role: As a Family First Case Manager, you will play a pivotal role in supporting families with complex needs, helping them to build resilience and thrive. You’ll be part of a dynamic service delivering whole-family early help through multi-agency interventions, with the aim of preventing escalation to more intensive, statutory services.

You will:

  • Conduct whole-family Early Help Assessments
  • Organise and lead Team Around the Family (TAF) meetings
  • Develop and review SMART action plans with families
  • Carry out regular home visits and direct work with children and young people
  • Coordinate with a wide range of partners to deliver impactful support
  • Work within tight timeframes while maintaining high-quality standards
  • Demonstrate excellent safeguarding practice at all times

Requirements: We’re looking for someone with:

  • Strong safeguarding knowledge and experience
  • Excellent organisational and communication skills (written and verbal)
  • A sound understanding of early intervention and family support
  • Confidence in working directly with families in their own homes
  • The ability to develop, implement, and monitor SMART plans effectively
  • Experience in multi-agency working and leading TAF meetings

Why Join Us? You’ll be part of a forward-thinking, supportive team committed to early intervention and preventative work. This is a fantastic opportunity to make a measurable impact in the Knowsley community while enhancing your own professional development.

The benefits of working with Emily at Service Care Solutions:

  • You will receive a dedicated and personal consultant with a vast knowledge of the market
  • We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
  • We provide frequent updates of new opportunities via text and email
  • We have an expert payroll service which is processed twice a week
  • At Service Care Solutions we also offer a £250 bonus for referrals!

If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. To apply for this role, or to refer someone else, then please do not hesitate to contact Emily at Service Care Solutions.

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Contact Detail:

Service Care Solutions - Social Work Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family First Case Manager

✨Tip Number 1

Familiarise yourself with the specific needs and challenges faced by families in Knowsley. Understanding local issues will help you demonstrate your commitment to making a difference during interviews.

✨Tip Number 2

Network with professionals already working in early help and family support services. Attend local community events or workshops to build connections that could provide insights and recommendations for your application.

✨Tip Number 3

Prepare examples of your experience in multi-agency working and leading Team Around the Family meetings. Be ready to discuss these scenarios in detail, showcasing your ability to coordinate effectively with various partners.

✨Tip Number 4

Research the latest trends and best practices in safeguarding and early intervention. Being knowledgeable about current methodologies will not only impress during interviews but also show your dedication to professional development.

We think you need these skills to ace Family First Case Manager

Strong Safeguarding Knowledge
Excellent Organisational Skills
Effective Communication Skills (Written and Verbal)
Understanding of Early Intervention
Experience in Family Support
Confidence in Direct Work with Families
Ability to Develop SMART Action Plans
Experience in Multi-Agency Working
Leadership Skills for TAF Meetings
Time Management Skills
Attention to Detail
Empathy and Compassion
Problem-Solving Skills
Adaptability in Dynamic Environments

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Family First Case Manager position. Tailor your application to highlight relevant experiences that align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in safeguarding, early intervention, and multi-agency working. Use specific examples to demonstrate how you've successfully supported families in similar roles.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for making a difference in the lives of families and children. Address how your skills and experiences make you a perfect fit for the role and the team at Knowsley Borough Council.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Service Care Solutions - Social Work

✨Show Your Passion for Family Support

Make sure to express your genuine passion for helping families and children during the interview. Share personal experiences or motivations that drive you to work in this field, as it will resonate well with the interviewers.

✨Demonstrate Your Safeguarding Knowledge

Prepare to discuss your understanding of safeguarding practices. Be ready to provide examples of how you've applied this knowledge in previous roles, as it's crucial for the Family First Case Manager position.

✨Highlight Your Organisational Skills

Since the role involves managing multiple cases and coordinating with various partners, emphasise your organisational skills. Discuss specific tools or methods you use to stay organised and ensure high-quality standards in your work.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and approach to family support. Think through potential challenges you might face in the role and how you would address them effectively.

Family First Case Manager
Service Care Solutions - Social Work
Location: Liverpool
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