Lift Service Manager

Lift Service Manager

Basingstoke Full-Time 45000 - 55000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support lift engineers while managing client relationships and service processes.
  • Company: Join a well-known lift engineering company with a focus on growth and efficiency.
  • Benefits: Enjoy a competitive salary, bonuses, car allowance, hybrid work, and 25 days holiday.
  • Why this job: Be part of a dynamic team, drive customer satisfaction, and grow your career in the lift industry.
  • Qualifications: Experience in team leadership and customer service; lift industry experience is a plus.
  • Other info: Flexible working arrangements and a supportive culture await you!

The predicted salary is between 45000 - 55000 £ per year.

Lift Service Manager Lift Repair Manager Lift Industry Basingstoke Hampshire Salary: £45,000 – £55,000 (dependant on experience) Additional Earning + bonus of circa £10,000-£15,000 per annum (performance based) Benefits: Car allowance circa £400 pcm, fuel card, all expenses paid, 25 days holiday, pension, progression opportunities, Hybrid working available. REClifts is now working with a well known lift engineering company looking to recruit a proven Lift Service Manager / Lift Repair Manager. Flexible working is supported – Half the week out on site dealing with clients on the portfolio and helping Engineers on the phone, and then the remaining time in the office. Commutable from: Reading, Winchester, Andover, Guildford, Eastleigh, Thatcham, Swallowfield, Riseley, Heckfield, Bramshill The target for the role will be to nurture all existing clients on the service portfolio liaising directly with the entire service and repairs department and all senior management team. As a Lift Service Manager you will be commercially minded and target driven to achieve personal and team revenue targets. You will incentivised to identify new sales opportunities to grow the lift engineering company with a performance bonus of circa £10,000-£15,000 per annum. The Lift Service Manager will work closely with the Senior Leadership team to work as one engineering unit, working towards optimum branch efficiency’s. This role is Health and Safety focused, customer retention, turnover growth, P&L responsibility, balanced organic growth, continually improving operational effectiveness of the Lift Service department Responsibilities of the Lift Service Manager: Provide front line support to all Lift Engineers either over the phone or on site. Delivering tool box talks, escalation point of contact for on call Lift Engineers Carry out dilapidation’s, lift condition reports, detailed site surveys, quality audits Managing the service process, to include; compiling quotes, the booking, planning and organising of Lift Engineers, managing the lift off report, providing CSM with weekly forecast, identifying, sourcing, requesting and booking in parts.The Ideal Lift Service Manager Candidate: Must possess experience in team leadership, technical skills and customer relationship management. Previous lift industry experience is preferred but not essential. Be self-motivated, have great customer service skills and have the ability to demonstrate a high standard of workmanship whilst working under minimum supervision.Apply to this Lift Service Manager position: Call between 8:00 am – 6pm – (Monday – Friday) Call – (phone number removed) Send your CV by email to – Click “apply now” so we can read your CV Visit our website to view all of the Latest vacancies in the Lift and Escalator Industry. REClifts are passionate about understanding what is truly important about your next move before entering an application or interview process. This commitment to you will ensure we represent your best interests at all times and together we can secure your next move in the passenger lift industry. Check out our 5* Google Reviews

Lift Service Manager employer: REClifts

REClifts is an exceptional employer, offering a dynamic work environment in Basingstoke that fosters both professional growth and personal well-being. With competitive salaries, performance-based bonuses, and flexible hybrid working arrangements, employees are empowered to thrive while maintaining a healthy work-life balance. The company prioritizes employee development through progression opportunities and a supportive culture, making it an ideal place for those seeking a rewarding career in the lift engineering industry.
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Contact Detail:

REClifts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lift Service Manager

✨Tip Number 1

Familiarize yourself with the lift industry and its key players. Understanding the market dynamics and the specific challenges faced by lift service managers will help you stand out during conversations with us.

✨Tip Number 2

Network with professionals in the lift engineering field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Lift Service Manager position.

✨Tip Number 3

Prepare to discuss your experience in team leadership and customer relationship management. Be ready to share specific examples of how you've successfully managed teams and improved client satisfaction in previous roles.

✨Tip Number 4

Highlight your ability to work under minimum supervision and your self-motivation. We value candidates who can take initiative and drive results independently, so be sure to convey this in your discussions with us.

We think you need these skills to ace Lift Service Manager

Team Leadership
Technical Skills in Lift Engineering
Customer Relationship Management
Health and Safety Compliance
Operational Effectiveness
Project Management
Problem-Solving Skills
Communication Skills
Sales Acumen
Time Management
Attention to Detail
Ability to Work Under Minimum Supervision
Negotiation Skills
Client Retention Strategies

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Lift Service Manager position. Tailor your application to highlight relevant experience in team leadership, technical skills, and customer relationship management.

Craft a Strong CV: Your CV should clearly outline your previous experience in the lift industry or related fields. Emphasize your achievements, particularly in managing teams, improving operational effectiveness, and achieving revenue targets.

Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and how your skills align with the company's goals. Mention your ability to nurture client relationships and identify new sales opportunities, as these are key aspects of the role.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the lift service industry.

How to prepare for a job interview at REClifts

✨Show Your Technical Knowledge

As a Lift Service Manager, it's crucial to demonstrate your understanding of lift systems and repair processes. Be prepared to discuss specific technical challenges you've faced and how you resolved them.

✨Highlight Leadership Experience

Since the role involves team leadership, share examples of how you've successfully managed teams in the past. Discuss your approach to motivating and supporting engineers, especially in high-pressure situations.

✨Emphasize Customer Relationship Management

Customer retention is key in this role. Prepare to talk about your experience in building and maintaining client relationships, and how you've turned challenges into opportunities for growth.

✨Discuss Health and Safety Focus

Given the health and safety emphasis in the job description, be ready to explain how you've prioritized safety in previous roles. Share any relevant certifications or training that highlight your commitment to safe practices.

Lift Service Manager
REClifts
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  • Lift Service Manager

    Basingstoke
    Full-Time
    45000 - 55000 £ / year (est.)

    Application deadline: 2026-12-20

  • R

    REClifts

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