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- Tasks: Coordinate courses, liaise with candidates and tutors, and ensure smooth operations.
- Company: Join CST Training, a dynamic team dedicated to delivering quality training in the UK.
- Benefits: Enjoy remote work flexibility and the chance to develop your skills in a supportive environment.
- Why this job: Be part of an ambitious team making a real impact in the training sector.
- Qualifications: 2+ years as a course coordinator and leadership experience required; strong communication skills essential.
- Other info: Opportunity to contribute to various projects and enhance your professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are on the lookout for an experienced course coordinator to join our team in the UK at CST Training. If you’re looking to be part of a driven and ambitious team, this is an exciting and rewarding opportunity. You will be based at home and work full time, with some weekend hours to also be discussed. You’ll understand the team’s, company’s and industry’s challenges and help to coordinate the thousands of courses that we run each year.
About the Role
- Ensuring our courses run smoothly
- Liaising with candidates, tutors and the awarding bodies to ensure course compliance and a fantastic user experience.
- Customer service responsibilities, as and when needed, in order to assist the rest of the communications team or when liaising with candidates.
- Ensuring courses are kept in stock on our website and all key stakeholders are kept up to date with the status of the course.
- Submitting results for courses to awarding bodies.
- Utilising our CRM (HubSpot)
- Helping to schedule courses and find cover tutors for courses.
- Dealing with day to day problems and finding solutions.
- Booking of hotels and related requirements.
- Ordering resources from various places.
- Constantly developing your knowledge of CST Training's products to refine you and your team's communications with customers.
About You
- As a self-motivated and hard-working individual, you will have a minimum of 2 years solid experience in a previous course coordinator role, with additional time (1 year minimum) having been spent in a leadership role.
- Solid formal qualifications
- Knowledge of the construction/training sector is desirable
- Strong interpersonal skills
- Excellent spoken and written communication
- Great people skills
- Organised, punctual, and self-motivated
- Fast learner, innovative, collaborative
- Exceptional understanding and commitment to the use of technology with proficiency in relation to the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (e.g. HubSpot), Excel, Word and Google workspaces.
- Extremely organised and methodical.
- Cool, calm and collected when under pressure.
- Solutions based thinker.
Note: This list of duties is not exhaustive and there is an expectancy to contribute towards other projects and support colleagues in line with the needs of the business.
Course Coordinator employer: CST Training LTD
Contact Detail:
CST Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course Coordinator
✨Tip Number 1
Familiarise yourself with the construction and training sector. Understanding the specific challenges and trends in this industry will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully coordinated multiple projects or courses in the past. This will highlight your ability to manage tasks effectively, which is crucial for a Course Coordinator.
✨Tip Number 3
Brush up on your CRM skills, particularly with HubSpot. Being proficient in this tool will be a significant advantage, as it’s essential for managing course details and communications with stakeholders.
✨Tip Number 4
Prepare to discuss your customer service experience. As part of the role involves liaising with candidates and tutors, being able to demonstrate your strong interpersonal skills and problem-solving abilities will set you apart from other candidates.
We think you need these skills to ace Course Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a course coordinator, especially any leadership roles. Emphasise your skills in customer service, organisation, and communication, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the challenges faced in the training sector. Mention specific examples from your past experience that demonstrate your ability to coordinate courses effectively.
Highlight Relevant Skills: In your application, focus on your proficiency with IT systems, particularly CRM tools like HubSpot, and your ability to manage multiple tasks under pressure. This will show that you are well-equipped for the responsibilities outlined in the job description.
Show Enthusiasm for the Role: Convey your passion for education and training in your application. Explain why you want to work with CST Training and how you can contribute to their mission of providing excellent courses.
How to prepare for a job interview at CST Training LTD
✨Showcase Your Experience
Be prepared to discuss your previous roles as a course coordinator. Highlight specific examples where you successfully managed courses, liaised with stakeholders, and resolved issues. This will demonstrate your capability and experience in the field.
✨Demonstrate Your Communication Skills
Since the role involves liaising with candidates, tutors, and awarding bodies, it's crucial to showcase your excellent spoken and written communication skills. Practice articulating your thoughts clearly and confidently during the interview.
✨Familiarise Yourself with CST Training
Research CST Training and understand their products and services. Being knowledgeable about the company will not only impress the interviewers but also help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges and day-to-day problems. Prepare examples of past situations where you found solutions under pressure, showcasing your calm and methodical approach to problem-solving.
