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For Companies At a Glance
- Tasks: Respond to emergency alarms and provide support to vulnerable residents.
- Company: Join Doncaster Council, a community-focused organisation dedicated to helping those in need.
- Benefits: Enjoy flexible shifts, potential contract extension, and a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience in social care.
- Qualifications: Must have a full UK driving licence and experience with vulnerable adults.
- Other info: Earn a £250 bonus for referring someone who gets hired!
Location: Doncaster
Contract: Temporary – 3 months (with potential for extension)
Hours: Average of 26.25 hours per week
Rota: 3 days on / 3 days off
Shifts: 6:00am–2:00pm or 2:00pm–10:00pm
Start Date: As soon as possible
About the Role
Doncaster Council is seeking a dedicated and compassionate Home Emergency Alarm Response Team Responder to join our vital community-based service on an initial 3-month temporary contract, with the potential for extension. This rewarding role involves responding to emergency alarm activations from vulnerable residents across the borough, ensuring they receive timely support, care, and reassurance.
Key Responsibilities
- Respond promptly to emergency alarm calls in residents’ homes.
- Provide immediate support, assess needs, and escalate concerns appropriately.
- Communicate effectively with emergency services, family members, and healthcare professionals.
- Complete clear and accurate reports following each incident.
- Support residents with compassion, dignity, and respect at all times.
Working Pattern
3 days on, 3 days off rota
Shifts are either:
- 6:00am – 2:00pm
- 2:00pm – 10:00pm
Average 26.25 hours per week
Requirements
- Full UK driving licence (essential)
- Experience working with vulnerable adults—particularly older people or those with additional needs.
- Confidence to work independently and make quick, sound decisions in emergency situations.
- Calm, compassionate, and professional demeanour.
- Ability to work flexible shifts, including evenings and weekends.
Why Join Us?
- Make a real impact in the lives of vulnerable residents in your community.
- Join a committed, friendly, and supportive team.
- Gain valuable frontline experience in adult social care services.
- Potential for contract extension based on performance and service needs.
HEART Responder employer: Service Care Solutions - Social Work
Contact Detail:
Service Care Solutions - Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HEART Responder
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable adults, especially older people. Understanding their challenges and how to communicate effectively can set you apart during interviews.
✨Tip Number 2
Highlight any previous experience in emergency response or social care roles. Be ready to share specific examples of how you've handled similar situations, as this will demonstrate your capability and confidence.
✨Tip Number 3
Prepare for situational questions that assess your decision-making skills in emergencies. Think about scenarios where you had to act quickly and calmly, and be ready to discuss your thought process.
✨Tip Number 4
Show your passion for community service and helping others. Employers value candidates who genuinely care about making a difference, so convey your motivation and commitment to supporting vulnerable residents.
We think you need these skills to ace HEART Responder
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight your relevant experience in working with vulnerable adults and your ability to respond to emergency situations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role of a Home Emergency Alarm Response Team Responder. Emphasise your calm demeanour, decision-making abilities, and any previous experience in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping vulnerable residents. Mention specific examples from your past experiences that demonstrate your compassion and ability to work independently in high-pressure situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Service Care Solutions - Social Work
✨Show Your Compassion
As a HEART Responder, empathy is key. During the interview, share examples of how you've supported vulnerable individuals in the past. This will demonstrate your ability to connect with residents and provide the care they need.
✨Highlight Your Decision-Making Skills
The role requires quick thinking in emergency situations. Be prepared to discuss scenarios where you had to make fast decisions. This will showcase your confidence and ability to handle pressure effectively.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would communicate with emergency services or family members during a crisis.
✨Demonstrate Flexibility
With a rota that includes various shifts, it's important to show your willingness to adapt. Discuss your availability and any previous experience working flexible hours, which will reassure them of your commitment to the role.
