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- Tasks: Install and test digital telecare devices while visiting homes in Lewisham.
- Company: Join Lewisham Council's Adult Services team making a difference in the community.
- Benefits: Earn £21 an hour with flexible hours and gain valuable experience.
- Why this job: Be part of a supportive team, helping vulnerable people with innovative technology.
- Qualifications: Customer service experience and a basic tech understanding are essential.
- Other info: A clean driving license and access to a vehicle are required.
The predicted salary is between 27360 - 30240 £ per year.
Duration: 1 year
Hours: 35 hours per week
Rate: £21 umbrella an hour (£16 PAYE an hour)
Lewisham Council are looking for a Telecare Installer to join their Adult’s Services.
Responsibilities:
- Working to a schedule of daily visits within the Lewisham borough to remove the existing analogue telecare device and install and test a new digital smart device.
- Work flexibly to exchange an analogue telecare device to a digital device in a domestic setting.
- Keep accurate records of installations and information received at the visit.
Requirements:
- Experience of customer service to vulnerable people and have an aptitude for technology.
- Ability to learn quickly and have a basic understanding of the telecare service.
- Access to your own vehicle and a clean driving license.
Telecare Installer employer: Service Care Solutions - Social Work
Contact Detail:
Service Care Solutions - Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Installer
✨Tip Number 1
Familiarise yourself with the latest telecare technology and devices. Understanding how these systems work will not only boost your confidence during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially with vulnerable individuals. Be ready to share specific examples of how you've provided support or resolved issues in a sensitive manner.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage your time effectively. Since the role involves daily visits, showcasing your ability to plan and execute tasks efficiently will be crucial.
✨Tip Number 4
Make sure to have your driving license and vehicle details ready, as these are essential for the job. Being able to demonstrate your readiness to travel within the Lewisham borough will strengthen your application.
We think you need these skills to ace Telecare Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and technology. Emphasise any previous roles where you've worked with vulnerable individuals or installed technology.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Telecare Installer role. Mention your ability to work flexibly and your understanding of telecare services, as well as your commitment to providing excellent service.
Showcase Your Skills: In your application, clearly outline your skills related to technology and customer service. Provide examples of how you've successfully interacted with clients or installed devices in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions - Social Work
✨Show Your Customer Service Skills
Since the role involves working with vulnerable people, it's crucial to demonstrate your experience in customer service. Share specific examples of how you've successfully interacted with clients in the past, especially in challenging situations.
✨Highlight Your Technical Aptitude
The job requires an understanding of technology, particularly telecare devices. Be prepared to discuss any relevant experience you have with similar technologies and express your willingness to learn about new systems.
✨Discuss Your Flexibility
As the role involves working to a schedule of daily visits, emphasise your ability to adapt to changing circumstances. Mention any previous experiences where you had to be flexible with your time or approach.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position. Ask about the training process for new installations or how the team supports each other in the field, which can also give you insight into the company culture.
