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- Tasks: Join our team as a Domestic Appliance Service Technician, fixing premium kitchen appliances.
- Company: Miele is an award-winning service provider known for exceptional customer support.
- Benefits: Enjoy flexible working hours and access to exclusive corporate perks.
- Why this job: Be part of a skilled team that values excellence and customer satisfaction.
- Qualifications: Experience in appliance repair is preferred, but we welcome enthusiastic learners.
- Other info: Must reside near specified London postcode areas for easy access.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Technician - Premium Kitchen Appliances - West & SW London. Your location must be within or very close to the postcode areas listed (S, SW, N & NW postcodes). Miele Service team are an award-winning service delivery function, supporting the needs of our domestic customers in their homes. We hire the best technicians to join our field service community bringing experience.
Domestic Appliance Service Technician employer: Miele
Contact Detail:
Miele Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Appliance Service Technician
✨Tip Number 1
Familiarise yourself with Miele's premium kitchen appliances. Understanding the features and common issues of these products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former technicians in the field. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach during the hiring process.
✨Tip Number 3
Prepare for practical assessments by brushing up on your technical skills. Being able to showcase your hands-on experience with domestic appliances will set you apart from other candidates.
✨Tip Number 4
Research Miele's customer service philosophy. Understanding their commitment to customer satisfaction will allow you to align your answers with their values during interviews, making you a more appealing candidate.
We think you need these skills to ace Domestic Appliance Service Technician
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Domestic Appliance Service Technician. Highlight your experience with premium kitchen appliances and any relevant technical skills in your application.
Tailor Your CV: Customise your CV to reflect your experience in field service roles, particularly with domestic appliances. Emphasise any awards or recognitions you've received in previous positions that align with Miele's standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical expertise. Mention specific examples of how you've successfully resolved customer issues in the past, especially in a home environment.
Highlight Location Flexibility: Since the role requires proximity to specific postcode areas, make sure to mention your location clearly in your application. If you are within or close to the required areas, state this upfront to demonstrate your suitability.
How to prepare for a job interview at Miele
✨Know Your Appliances
Familiarise yourself with the premium kitchen appliances that Miele offers. Understanding their features and common issues will show your passion for the role and your technical knowledge.
✨Demonstrate Customer Service Skills
As a field service technician, you'll be interacting with customers in their homes. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication skills and problem-solving abilities.
✨Be Ready for Practical Questions
Expect technical questions or scenarios during the interview. Brush up on your troubleshooting skills and be prepared to discuss how you would handle specific appliance issues in a customer's home.
✨Show Your Flexibility
Since this role involves travelling to various locations, emphasise your willingness to adapt to different environments and schedules. Mention any previous experience you have with fieldwork or working independently.
