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For Companies At a Glance
- Tasks: Lead a team to deliver amazing donuts and coffee experiences.
- Company: Join the Dunkin' family, where we spread happiness through delicious treats.
- Benefits: Enjoy £11.80 per hour, flexible hours, staff discounts, and a pension scheme.
- Why this job: Be part of a fun culture that values positivity and growth opportunities.
- Qualifications: No experience needed; just bring your bright smile and positive attitude!
- Other info: Full training provided and a chance to advance in our Management Development Programme.
We LOVE donuts and coffee! Not just any donut and coffee, a Dunkin' donut & coffee! Help us spread happiness as a Shift Manager within our Dunkin' family.
What We Offer
- £11.80 per hour
- Full time or Part time hours
- Availability to work overtime in surrounding stores
- Regular incentives
- Staff Discount
- Pension scheme contribution
- Management Development Programme
The Shift Manager role; We provide full training and support so no prior experience is needed. Our Mr Happy donut represents what we look for in people, a bright smile on faces and looking to make people happy. Full training is offered to help deliver our amazing steps to service in providing quality beverage and bakery products. As a Shift Manager you will ensure our stores are compliant in safety. We offer a Management development programme for those wanting to grow within our family.
Values we are looking for from our Shift Manager:
- Has a positive attitude & fun delivering a memorable experience for guests
- Holds a level of accountability with sales focus and getting it right, first time
- Provides honesty and integrity at all times
- Always looking to make a difference
What are you waiting for, come and join the Dunkin' family as a Shift Manager and share the Donut & Coffee love.
Shift Manager employer: QFM Group
Contact Detail:
QFM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Show your passion for donuts and coffee during the interview. Share your favourite Dunkin' products and how they make you feel, as this will resonate with the company's culture and values.
✨Tip Number 2
Demonstrate your positive attitude by discussing past experiences where you created memorable moments for customers. This aligns perfectly with what Dunkin' looks for in a Shift Manager.
✨Tip Number 3
Be prepared to talk about accountability and sales focus. Think of examples where you took responsibility for a task or project and how it positively impacted your team or business.
✨Tip Number 4
Express your interest in growth within the company. Mention the Management Development Programme and how you see yourself progressing in the Dunkin' family, showing that you're committed to a long-term career.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Dunkin' is looking for in a Shift Manager. Highlight the key responsibilities and values they emphasise, such as positivity, accountability, and a focus on customer experience.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any previous experience in customer service or management, even if it's informal, and showcase your ability to create a positive environment.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the Dunkin' brand. Share personal anecdotes that demonstrate your positive attitude and commitment to making customers happy, which aligns with their values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Shift Manager.
How to prepare for a job interview at QFM Group
✨Show Your Passion for Donuts and Coffee
Make sure to express your love for Dunkin' donuts and coffee during the interview. Share any personal experiences or favourite flavours, as this will demonstrate your enthusiasm for the brand and its products.
✨Emphasise Your Positive Attitude
Since the role requires a bright smile and a fun approach, highlight your positive attitude. Prepare examples of how you've created memorable experiences for customers in previous roles or situations.
✨Demonstrate Accountability
Be ready to discuss times when you took responsibility for your actions or decisions. This could include managing a team, resolving customer complaints, or ensuring compliance with safety standards.
✨Express Your Desire for Growth
Mention your interest in the Management Development Programme. Talk about your career aspirations and how you see yourself growing within the Dunkin' family, showing that you're committed to long-term success.
