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- Tasks: Support residents in a friendly environment and manage housing services.
- Company: Join Riverside, a company dedicated to making a positive impact in retirement living.
- Benefits: Enjoy flexible hours, part-time work, and a supportive team culture.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: We value potential over experience, so apply even if you don't meet all criteria.
The predicted salary is between 19700 - 29200 £ per year.
Job Title: Retirement Living Assistant Contract Type: Permanent Salary: £24,627 per annum (pro rata) Working Hours: 23 hours per week, part time Working Pattern: Monday to Friday 8am to 5pm – flexible Location: Turret Green Court, Ipswich If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description. The difference you will make as a Retirement Living Assistant Acting as an initial point of contact both on the phone and in the reception area, you will always ensure a professional and supportive approach is maintained, whilst working as part of a team to provide ‘best practice’. You will assist in the day-to-day delivery of a comprehensive housing management service for Retirement Living, including working with tenancy agreements, ensuring all records and files are maintained and held securely to maintain confidentiality. About you We are looking for someone with: Experience of working in a customer focussed environment Strong communication skills Previous experience of working with vulnerable and/or older peo…
Retirement Living Assistant employer: Riverside Group
Contact Detail:
Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retirement Living Assistant
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by older adults. This will help you demonstrate your understanding of the role during the interview and show that you are genuinely interested in making a positive impact.
✨Tip Number 2
Highlight any previous experience you have in customer service or working with vulnerable populations. Be ready to share specific examples of how you've provided support or assistance in those roles.
✨Tip Number 3
Prepare to discuss your communication skills in detail. Think of instances where you effectively communicated with clients or team members, especially in challenging situations, as this is crucial for the Retirement Living Assistant role.
✨Tip Number 4
Research Riverside's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a great fit for their team.
We think you need these skills to ace Retirement Living Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retirement Living Assistant position. Understand the key responsibilities and the skills required, so you can tailor your application accordingly.
Craft a Tailored Cover Letter: Write a cover letter that highlights your relevant experience in customer service and working with vulnerable populations. Make sure to express your enthusiasm for the role and how you align with Riverside's values.
Update Your CV: Ensure your CV is up-to-date and reflects your experience in a customer-focused environment. Highlight any specific roles or responsibilities that relate to the job description, especially those involving communication and support.
Proofread Your Application: Before submitting, carefully proofread your cover letter and CV for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Riverside Group
✨Show Your Customer Focus
Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've successfully assisted customers, especially in challenging situations, to demonstrate your commitment to providing excellent support.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider preparing answers to common interview questions that showcase your ability to communicate effectively with both colleagues and clients.
✨Demonstrate Empathy and Understanding
Since you'll be working with vulnerable and older people, it's important to convey empathy during the interview. Share experiences where you've shown understanding and compassion, and explain how you would approach sensitive situations in a professional manner.
✨Prepare Questions About the Role
Prepare thoughtful questions about the Retirement Living Assistant position and the team at Riverside. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of providing best practice in housing management.
