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- Tasks: Lead the team, ensure great service, and manage daily restaurant operations.
- Company: Join GPS Hospitality, a vibrant and supportive workplace focused on growth and teamwork.
- Benefits: Enjoy health benefits, performance reviews, vacation bonuses, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your skills and make an impact.
- Qualifications: Must be 18+, with some supervisory experience and excellent customer service skills.
- Other info: Flexible shifts available; perfect for students looking to gain leadership experience.
We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.
Job Duties:
- Ensure your team provides outstanding service & satisfied guests
- Train & coach the team
- Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
- Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
- Provide coaching and feedback to the team
- Supervise in accordance with GPS values, traits and behaviors
- Demonstrate strong problem-solving skills
- Follow and enforce all cash policies; address and document any policy violations
- Any / all other duties as assigned by the Restaurant General Manager (RGM)
Job Requirements:
- 0-2 year of supervisory experience in a restaurant or retail setting
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must be 18 years old and authorized to work in the US
Physical Requirements:
- Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 20lbs
About our benefits:
- We offer a passionate, fun and positive work environment, with a welcoming and supportive team
- Regular performance reviews
- Health & Life Benefits
- HSA program
- Anniversary Vacation Bonus
- Employee Rewards & Recognition Program
- Career development through structured training programs
EEO Statement: GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.
Burger King Shift Leader employer: GPS Hospitality
Contact Detail:
GPS Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger King Shift Leader
✨Tip Number 1
Familiarise yourself with GPS Hospitality's values and traits. Understanding their culture will help you align your responses during the interview, showcasing that you're a great fit for the team.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your leadership skills and ability to handle high-pressure situations. This will show that you can effectively manage a team and maintain service quality.
✨Tip Number 3
Research common challenges faced in fast-paced restaurant environments and think about how you would address them. Being able to discuss these scenarios will highlight your problem-solving skills.
✨Tip Number 4
Practice your customer service approach. Be ready to discuss how you would ensure outstanding service and handle guest complaints, as this is crucial for the Shift Leader role.
We think you need these skills to ace Burger King Shift Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles or customer service skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership abilities and customer service experience. Mention specific examples of how you've successfully managed teams or resolved issues in a fast-paced environment.
Showcase Problem-Solving Skills: In your application, emphasise your problem-solving skills. Provide examples of challenges you've faced in previous roles and how you overcame them, particularly in a restaurant or retail setting.
Highlight Team Management Experience: If you have experience training or coaching team members, make sure to include this in your application. Discuss how you foster a positive work environment and ensure compliance with company standards.
How to prepare for a job interview at GPS Hospitality
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage and motivate a team. Be prepared to share examples of how you've successfully led a team in the past, even if it's from a previous job or a group project.
✨Understand the Company Values
Familiarise yourself with GPS Hospitality's values and traits. During the interview, highlight how your personal values align with theirs, especially in terms of customer service and teamwork.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific scenarios where you had to resolve conflicts or make quick decisions in a fast-paced environment.
✨Demonstrate Your Customer Service Skills
Since excellent customer service is crucial for this role, be ready to discuss your approach to ensuring guest satisfaction. Share any relevant experiences where you went above and beyond to help a customer.
