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- Tasks: Manage two Independent Living Schemes, ensuring high service standards and resident support.
- Company: Join a supportive organisation dedicated to empowering individuals in their communities.
- Benefits: Enjoy a competitive salary, car allowance, generous holiday, and wellness perks.
- Why this job: Make a real impact by helping others lead independent lives in a welcoming environment.
- Qualifications: Passion for support work, strong communication skills, and a full driving licence required.
- Other info: Flexible working hours and opportunities for professional development available.
Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you!
We are seeking a self-motivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 37 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position.
What You Will Be Doing:
- Lead the effective housing management of two Independent Living Schemes, ensuring a high standard of service delivery.
- Conduct assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.
- Manage scheme budgets and develop actionable plans to meet service objectives.
- Collaborate with external agencies to enhance the support provided to our customers.
- Address housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance.
- Ensure compliance with health and safety regulations and oversee facility maintenance.
We’d Love to Meet Someone With:
- A genuine passion for supporting others, demonstrating empathy and compassion.
- Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).
- Familiarity with professional boundaries, safeguarding principles, and managing antisocial behaviour.
- Strong experience in providing person-centred support, particularly for individuals with complex needs.
- Excellent communication skills, both verbal and written, along with strong IT literacy.
- Confidence to work independently, with effective risk assessment and support planning capabilities.
- Exceptional organisational skills, with the ability to manage a busy and diverse workload.
What We Offer You:
- A competitive salary of £31,500.
- A car allowance of £2,000.
- 28 days of holiday PLUS Bank Holidays.
- A generous contributory pension scheme.
- Private health care and free life assurance.
- Access to a comprehensive suite of wellbeing services and tools, including a digital gym.
- Opportunities for professional development and learning.
- Discounted gym membership and retail discount scheme.
Please note, the successful candidate will be required to complete an enhanced DBS application.
Closing date: 27th April 2025
Interview date: To be confirmed
We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon.
Independent Living Housing Officer employer: BPHA
Contact Detail:
BPHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Housing Officer
✨Tip Number 1
Familiarise yourself with the specific needs of the communities in Daventry and Milton Keynes. Understanding local issues and resources will help you demonstrate your commitment to empowering individuals during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in supported housing. Attend local events or join online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed challenging situations, particularly related to housing issues like antisocial behaviour or safeguarding. This will showcase your problem-solving skills and experience.
✨Tip Number 4
Research StudySmarter's values and mission. Being able to align your personal values with ours during the interview can set you apart as a candidate who truly understands our commitment to supporting independent living.
We think you need these skills to ace Independent Living Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and customer service. Use specific examples that demonstrate your ability to support individuals in leading independent lives.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting others and your understanding of the role. Mention your familiarity with housing issues and how you can contribute to creating an inclusive environment.
Highlight Relevant Skills: In your application, emphasise your communication skills, organisational abilities, and experience with risk assessment and support planning. These are crucial for the Independent Living Housing Officer role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at BPHA
✨Show Your Passion for Supporting Others
Make sure to express your genuine enthusiasm for helping individuals lead independent lives. Share personal experiences or examples that highlight your empathy and commitment to customer service in a supported housing environment.
✨Demonstrate Your Knowledge of Housing Management
Even if you lack specific experience, be prepared to discuss your understanding of housing management and tenancy issues. Research common challenges in the field and think about how you would approach them, showing your willingness to learn and adapt.
✨Highlight Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated with diverse groups in the past, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life scenarios, such as managing antisocial behaviour or addressing safeguarding concerns. Think through potential situations you might face in the role and how you would respond, demonstrating your problem-solving skills.
