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- Tasks: Assist in managing student accommodation, ensuring top-notch service and smooth operations.
- Company: Join Homes for Students, the UK's leading independent student accommodation provider.
- Benefits: Enjoy 25 days holiday, birthday leave, retail discounts, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team, support new students, and make a real impact.
- Qualifications: Experience in team management, strong IT skills, and excellent communication abilities required.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join Homes for Students, the UK's leading independent provider of Student Accommodation, and become an Assistant General Manager at our Beaverbank Place Property in Edinburgh. This exciting opportunity offers 40 hours per week, working 9.00am to 5.30pm Monday to Friday, providing you with a dynamic and rewarding work experience.
As the Assistant General Manager, you will play a pivotal role in delivering exceptional customer service across our sales, maintenance, and housekeeping departments. With your strong leadership skills, you will collaborate closely with our dedicated team to uphold our company values and ensure optimal performance in every aspect of our operations.
The highlight of your role will be the bustling September period, where you will support the General Manager and the wider site team in the check-in, check-out, and room turnaround processes. Your excellent communication skills will be crucial in supporting our new students and managing any customer or operational challenges that arise.
Throughout your journey, you will receive unwavering support from our wider business and exceptional area and regional teams. We understand that this role encompasses a diverse range of skills, but we are committed to guiding you every step of the way as you thrive in your career with Homes for Students.
Person Specification:
- Previous experience in team management within a similar role or environment
- Proficiency in presenting and analysing information accurately and effectively
- Excellent organisational skills to ensure seamless operations
- Ability to work collaboratively, inspire, and motivate team members
- Strong IT skills, including proficiency in Microsoft Office software
- Knowledge of health and safety regulations is desirable but not essential
What's on offer:
- Generous holiday package of 25 days, plus bank holidays
- Access to a range of exclusive retail discounts
- Take your special day off! Enjoy your birthday with a well-deserved break from work
- Car leasing scheme to make your commute comfortable and convenient
- Cycle-to-work scheme
- 2 charity days per annum
- Life insurance for added peace of mind
At Homes for Students, we embrace diversity and equal opportunities. As a proud member of Inclusive Employers, we believe in fostering an inclusive environment where employees from all backgrounds and communities can thrive. We welcome applications from everyone, and we are more than happy to discuss any reasonable adjustments you may require.
If you believe this role aligns with your aspirations, we eagerly await your application. Join us and embark on an exciting journey with Homes for Students.
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Student Accommodation
✨Tip Number 1
Familiarise yourself with the student accommodation sector in the UK. Understanding the unique challenges and demands of this industry will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Homes for Students. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed teams or projects, as this will be crucial for the Assistant General Manager position.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since this role involves delivering exceptional service, think of scenarios where you've gone above and beyond for customers, and be ready to share these stories during your interview.
We think you need these skills to ace Assistant General Manager - Student Accommodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and customer service. Use specific examples that demonstrate your leadership skills and ability to work collaboratively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the responsibilities, especially during busy periods like September, and how your skills align with their needs.
Highlight Relevant Skills: In your application, emphasise your organisational skills and proficiency in Microsoft Office. If you have any knowledge of health and safety regulations, be sure to include that as well.
Show Enthusiasm for Diversity: Express your commitment to fostering an inclusive environment in your application. Mention any experiences you have that demonstrate your ability to work with diverse teams and support inclusivity.
How to prepare for a job interview at Homes for Students
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your previous experience where you successfully managed a team or resolved conflicts, highlighting your leadership style and how it aligns with the company's values.
✨Understand the Role's Dynamics
Familiarise yourself with the specific challenges of the student accommodation sector, especially during peak periods like September. Be ready to discuss how you would handle check-ins, check-outs, and room turnarounds, showcasing your organisational skills and ability to work under pressure.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you can support new students and manage operational challenges, and be prepared to share your strategies for effective communication with both staff and residents.
✨Highlight Your IT Proficiency
Since strong IT skills are essential, particularly with Microsoft Office, be ready to discuss your experience with these tools. You might even want to mention any specific projects where you used technology to improve processes or enhance customer service.
