Tenancy Administrator

Tenancy Administrator

West Byfleet Full-Time 22720 - 28400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily operations of our Property Management Lettings portfolio and ensure quality customer service.
  • Company: Stirling Ackroyd is a market leader in property management, known for expertise and professionalism.
  • Benefits: Enjoy hybrid working options and a competitive salary up to £28,400 OTE.
  • Why this job: Join a dynamic team focused on community, equity, and inclusion while making a real impact.
  • Qualifications: Enthusiasm and tenacity are key; experience in property management is a plus.
  • Other info: Work Monday to Friday, 8:30am to 5:30pm, with opportunities for growth.

The predicted salary is between 22720 - 28400 £ per year.

Job Title:  Tenancy Manager Location:  Byfleet HQ Brand : Stirling Ackroyd Salary:  up to £28,400 OTE Hours:  Monday to Friday, 8:30am to 5.30pm, with hybrid working between our Byfleet office and remote home-working arrangements About Stirling Ackroyd: Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by the Leaders Romans Group. Job Summary and key responsibilities We are looking for an enthusiastic and tenacious person to join our Tenancy Management team based in Byfleet, supporting the Property Management team. The main purpose of the role is to manage the daily operations of our Property Management Lettings portfolio whilst maintaining and delivering quality customer service effectively and efficiently Key Responsibilities: Maintaining regular communications with landlords and tenants Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. Gas Safety Certificates Arranging any repairs and / or ma…

Tenancy Administrator employer: THE LEADERS ROMANS GROUP LIMITED

At Stirling Ackroyd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Byfleet HQ provides a supportive environment with hybrid working options, allowing for a healthy work-life balance. We are committed to employee growth, providing ample opportunities for professional development while championing equity and inclusion, making us a standout choice for those seeking a rewarding career in tenancy management.
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Contact Detail:

THE LEADERS ROMANS GROUP LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Administrator

✨Tip Number 1

Familiarize yourself with the key responsibilities of a Tenancy Administrator. Understanding the daily operations and compliance requirements will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Showcase your customer service skills. Since the role emphasizes quality customer service, think of examples from your past experiences where you effectively managed client relationships or resolved issues.

✨Tip Number 3

Research Stirling Ackroyd and their values. Being able to discuss how your personal values align with theirs can set you apart as a candidate who is genuinely interested in the company culture.

✨Tip Number 4

Prepare questions about the hybrid working model and team dynamics. This shows your interest in the role and helps you assess if the work environment is a good fit for you.

We think you need these skills to ace Tenancy Administrator

Customer Service Skills
Communication Skills
Attention to Detail
Organizational Skills
Problem-Solving Skills
Time Management
Knowledge of Property Management Regulations
Negotiation Skills
Team Collaboration
Adaptability
Technical Proficiency in Property Management Software
Conflict Resolution
Data Entry and Management
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Tenancy Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in property management or customer service. Use specific examples that demonstrate your ability to manage communications with landlords and tenants effectively.

Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as attention to detail, organizational skills, and knowledge of industry regulations. Mention any certifications or training related to property management.

Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work at Stirling Ackroyd and how your values align with theirs, particularly regarding equity, inclusion, and community.

How to prepare for a job interview at THE LEADERS ROMANS GROUP LIMITED

✨Show Your Enthusiasm

Make sure to express your enthusiasm for the role and the company. Stirling Ackroyd values passionate individuals who are eager to contribute to their success. Share specific reasons why you want to work with them.

✨Demonstrate Your Communication Skills

As a Tenancy Administrator, effective communication is key. Prepare examples of how you've successfully communicated with clients or colleagues in the past. Highlight your ability to maintain regular communications with landlords and tenants.

✨Know the Industry Regulations

Familiarize yourself with the relevant industry regulations, such as Gas Safety Certificates. Being knowledgeable about compliance will show that you are serious about the role and understand the responsibilities involved.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to arrange repairs or manage tenant issues, and be ready to discuss how you handled them effectively.

Tenancy Administrator
THE LEADERS ROMANS GROUP LIMITED
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