Hire Desk Controller

Hire Desk Controller

Cambridge Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer orders and provide top-notch service daily.
  • Company: Join Speedy, the UK's leading hire provider with diverse tools and equipment.
  • Benefits: Enjoy a Monday to Friday schedule with competitive pay and growth opportunities.
  • Why this job: Be part of a dynamic team that values relationships and customer satisfaction.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
  • Other info: Work in a supportive environment where your contributions truly matter.

The predicted salary is between 24000 - 36000 £ per year.

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success.

Working hours: Monday to Friday - 07:30 - 17:00 - 42.5 hours per week.

Hire Desk Controller employer: Confidential

At Speedy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Hire Desk Controllers enjoy comprehensive training and development opportunities, ensuring personal and professional growth while working in a supportive environment. Located in Anglia, our team benefits from a strong sense of community and the chance to contribute to the UK's leading hire provider, making every day rewarding and impactful.
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Contact Detail:

Confidential Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hire Desk Controller

✨Tip Number 1

Familiarise yourself with the tools and equipment that Speedy offers. Understanding the products will not only help you in conversations with potential customers but also demonstrate your genuine interest in the role.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you build confidence in handling inquiries and resolving issues, which is crucial for a Hire Desk Controller.

✨Tip Number 3

Network with current or former employees of Speedy on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.

✨Tip Number 4

Prepare specific examples from your past experiences that showcase your relationship-building skills. Being able to articulate how you've successfully managed customer relationships will be key in demonstrating your fit for the role.

We think you need these skills to ace Hire Desk Controller

Customer Service Skills
Sales Skills
Relationship Building
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Organisational Skills
Teamwork
Technical Knowledge of Hire Equipment
Negotiation Skills
Adaptability
Data Entry Skills
Inventory Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Hire Desk Controller. Highlight key skills such as customer service and relationship building that are essential for the role.

Tailor Your CV: Customise your CV to reflect relevant experience in sales and customer service. Use specific examples that demonstrate your ability to build relationships and manage operations effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for Speedy and how your skills align with their needs.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.

How to prepare for a job interview at Confidential

✨Know the Company Inside Out

Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and recent developments in the industry. This will not only show your interest but also help you tailor your answers to align with their goals.

✨Demonstrate Your Customer Service Skills

As a Hire Desk Controller, you'll be on the front line of customer service. Prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. Highlight your communication skills and ability to resolve issues efficiently.

✨Showcase Your Organisational Abilities

This role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific tools or methods you use to stay organised, especially in a busy environment.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within Speedy. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.

Hire Desk Controller
Confidential
Location: Cambridge
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