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- Tasks: Join our team to serve customers and create a welcoming atmosphere on matchdays.
- Company: Be part of the exciting environment at Colchester United Football Club's JobServe Community Stadium.
- Benefits: Flexible shifts, competitive pay, and opportunities for extra work in conferences and banqueting.
- Why this job: Gain valuable experience, meet new people, and enjoy the thrill of matchday excitement.
- Qualifications: No experience needed, just bring your positive attitude and strong interpersonal skills.
- Other info: Must live within daily commuting distance of Colchester.
Job description We have a fantastic opportunity to become part of our matchday catering operation at the JobServe Community Stadium – home to Colchester United Football Club. We are recruiting for Matchday catering staff to work regular 4-6 hour shifts. Experience is not essential, however strong interpersonal skills are of the up-most importance in our customer facing industry. This is an ideal job for anyone looking to gain some work experience and make some extra money in their spare time. Dutiesinclude serving customers, operating a till, cleaning & some food prep. Up to 35 Match-days throughout the year and opportunities to work in conference and banqueting. Applicants must live within daily travelling distance ofColchester. Key Responsibilities: Polite, courteous and presentable at all times. Have a professional and positive attitude. Provide a welcoming atmosphere to all guests. Happy to take direction. Commitment to customer care with the ability to demonstrate it. Active listening skills to ensure orders are taken correctly. Taking food and drink orders to ensure prompt and accurate service. Deal with customer requests and queries. Complete additional duties requested by a Manager or Team Leader. Deliver service with a smile. Attend mandatory and other training as required. Comply with all company policies and procedures. Salary: £8.00 – £11.44 per hour, dependant on age & experience
Part Time Food & Beverage Staff employer: Colchester United Football Club
Contact Detail:
Colchester United Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Food & Beverage Staff
✨Tip Number 1
Make sure to highlight your interpersonal skills during any conversations you have with us. Since this role is customer-facing, demonstrating your ability to communicate effectively and maintain a positive attitude will set you apart.
✨Tip Number 2
Familiarize yourself with the JobServe Community Stadium and Colchester United Football Club. Showing that you have knowledge about the venue and its events can impress us and demonstrate your genuine interest in the position.
✨Tip Number 3
Be prepared to discuss your availability for matchdays and other events. Flexibility is key in this role, so let us know when you can work to increase your chances of landing the job.
✨Tip Number 4
If you have any previous experience in customer service, even if it's informal, be ready to share those stories. We value any background that showcases your commitment to customer care and your ability to handle requests.
We think you need these skills to ace Part Time Food & Beverage Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required. Highlight your interpersonal skills and any relevant experience, even if it's informal.
Tailor Your CV: Customize your CV to emphasize customer service experience and any roles where you've demonstrated strong communication skills. Make sure to keep it concise and relevant to the food and beverage industry.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to providing excellent customer service. Mention why you want to work at the JobServe Community Stadium and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Colchester United Football Club
✨Show Your Interpersonal Skills
Since strong interpersonal skills are crucial for this role, be prepared to demonstrate your ability to communicate effectively. Share examples from past experiences where you successfully interacted with customers or worked in a team.
✨Emphasize Your Positive Attitude
A professional and positive attitude is key in the hospitality industry. During the interview, convey your enthusiasm for the role and your commitment to providing excellent customer service.
✨Be Ready to Discuss Flexibility
This position requires working on matchdays and possibly in conference and banqueting settings. Be ready to discuss your availability and willingness to adapt to different shifts and responsibilities.
✨Prepare for Common Customer Scenarios
Think about common customer service scenarios you might encounter in this role. Prepare responses on how you would handle customer requests, complaints, or queries to showcase your problem-solving skills.
