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For Companies At a Glance
- Tasks: Lead client projects, design systems, and ensure smooth implementation.
- Company: Join a thriving Irish FinTech firm making waves in B2B Payments.
- Benefits: Enjoy a competitive salary, bonus, and remote work with travel perks.
- Why this job: Be part of a people-first culture and influence key decisions.
- Qualifications: Experience in client delivery roles and technical integration is essential.
- Other info: Monthly travel to Dublin covered; no layoffs in three years.
The predicted salary is between 39600 - 66000 £ per year.
Location - UK Remote (travel to Dublin once per month)
Package - up to £55k basic salary, 10% bonus & benefits
Reporting to - Head of Operations
Ingenio is delighted to be working with a privately owned, Irish HQ'd FinTech business who operate in the B2B Payments space. They are looking for an Implementation Consultant to join their PS team.
As an Implementation Consultant, you will be responsible for implementing projects, building technical system design, coordinating the configuration, user acceptance testing, training delivery, and closing stages. You will gather the technical requirements and manage the delivery of the solution.
You will be required to attend Dublin-HQ once per month and all travel costs are covered. The role is client-facing.
What's cool:
- Our client is a privately owned, Irish HQ'd software business who dominate the space that they operate in across Ireland and the UK - they have just launched a business in the US.
- They are financially solid, have no VC/PE backing or influence and have not had to undertake any layoffs over the last three years.
- If you want to be close to decision-making and influence, this is a significant opportunity.
- These guys are a people-first business - the proof is in the people who work there.
What you'll do:
- Full ownership of the implementation design, documentation of the client's business requirements, and provision of solutions to their needs and challenges.
- Coordination of the system config based on the requirements documented. Project Support is available within the team, but technical working knowledge of the solution is required – training will be provided.
- Serves as the primary contact for clients during the implementation, manages overall project communication, and resolves issues. To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately.
MUST HAVES:
- You MUST have experience in a client delivery (implementation or PM) role for a software business.
- Strong appreciation for software & technical integration into third party platforms via API, SQL etc.
If this sounds like you, click apply today.
Implementation Consultant (SaaS, £55k) employer: Ingenio Global
Contact Detail:
Ingenio Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant (SaaS, £55k)
✨Tip Number 1
Familiarise yourself with the B2B payments landscape and the specific challenges companies face in this sector. Understanding the nuances of client needs will help you stand out during interviews.
✨Tip Number 2
Brush up on your technical skills, especially around API integrations and SQL. Being able to discuss these topics confidently will demonstrate your capability to handle the technical aspects of the role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed client relationships and delivered projects. Highlighting your client-facing skills will be crucial for this position.
✨Tip Number 4
Research Ingenio and their recent expansion into the US market. Showing that you understand their business model and growth strategy can set you apart as a candidate who is genuinely interested in the company.
We think you need these skills to ace Implementation Consultant (SaaS, £55k)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client delivery, implementation, or project management roles. Emphasise any technical skills related to software integration, such as API and SQL knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the FinTech industry and your enthusiasm for the Implementation Consultant role. Mention specific examples of past projects where you successfully managed client relationships and delivered solutions.
Highlight Soft Skills: Since this role is client-facing, emphasise your communication and problem-solving skills. Provide examples of how you've maintained high levels of customer service and resolved issues during previous implementations.
Showcase Your Technical Acumen: In your application, include details about your technical knowledge and experience with system configurations and user acceptance testing. This will demonstrate your capability to handle the technical aspects of the role effectively.
How to prepare for a job interview at Ingenio Global
✨Understand the Company and Its Culture
Before your interview, take some time to research Ingenio and its values. Since they pride themselves on being a people-first business, be prepared to discuss how you align with their culture and how you can contribute positively to their team.
✨Showcase Your Technical Skills
As an Implementation Consultant, you'll need a strong technical background. Be ready to discuss your experience with software implementation, API integrations, and SQL. Prepare examples of past projects where you successfully managed technical requirements and delivered solutions.
✨Prepare for Client-Facing Scenarios
Since this role is client-facing, think about how you would handle various client interactions. Prepare to share examples of how you've effectively communicated with clients, resolved issues, and ensured customer satisfaction in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team's dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
