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- Tasks: Be the warm first point of contact for guests and manage reservations.
- Company: Kai Mayfair is a Michelin Star restaurant in the heart of Mayfair, serving since 1993.
- Benefits: Enjoy flexible hours, meals on duty, and excellent discounts.
- Why this job: Join a prestigious team and create memorable experiences for guests in a vibrant atmosphere.
- Qualifications: Experience in high-end hospitality and strong communication skills are essential.
- Other info: Ongoing training and career development opportunities available.
The predicted salary is between 24000 - 36000 £ per year.
A rare opportunity to be the warm, radiant first impression of a long-standing Mayfair restaurant. We're looking for someone whose smile can brighten a room and whose energy makes every guest feel like the most important person.
Key Responsibilities:
- Be the first point of contact for our guests, ensuring a seamless and memorable welcome.
- Manage reservations, guest preferences, and special requests with elegance and efficiency.
- Work closely with the management team to create a gracious, five-star guest experience.
- Maintain a polished and poised front desk presence at all times.
- Handle incoming calls and emails with professionalism and warmth.
What We're Looking For:
- Sunshine in human form; your warmth and hospitality should be genuine and effortless.
- Experience as a Host/Hostess or Receptionist in a high-end restaurant or luxury hospitality setting.
- Strong communication and multitasking skills.
- A natural ability to anticipate guests' needs and create a welcoming atmosphere.
- Experience with reservation systems (OpenTable or similar) is essential.
ABOUT US
Kai Mayfair is a well-established restaurant in the heart of Mayfair, serving guests since 1993 with a Michelin Star held from 2009 to 2024. We were ranked Best Chinese Restaurant in the UK by The Sunday Times and in the Top 10 for all London restaurants for food. Our Liberated Chinese cuisine respects tradition while constantly evolving.
WHAT WE OFFER:
- Competitive salary + generous tronc scheme
- Flexible hours for a balanced work-life schedule
- Meals while on duty
- Ongoing training & career development opportunities
- Excellent food & beverage discounts
- Company pension scheme
If you believe hospitality is about making every guest feel special, we'd love to meet you! Apply now and bring your warmth to one of Mayfair's finest restaurants.
Restaurant Receptionist employer: Kai Mayfair
Contact Detail:
Kai Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Receptionist
✨Tip Number 1
Familiarise yourself with the restaurant's ethos and menu. Understanding the unique aspects of Kai Mayfair will allow you to engage more meaningfully with guests and demonstrate your genuine interest in their dining experience.
✨Tip Number 2
Practice your communication skills, especially in a warm and welcoming tone. Since you'll be the first point of contact for guests, showcasing your ability to make them feel valued from the get-go is crucial.
✨Tip Number 3
Get comfortable with reservation systems like OpenTable. Familiarity with these tools will not only help you manage bookings efficiently but also show your readiness to handle the responsibilities of the role.
✨Tip Number 4
Network within the hospitality industry. Connecting with current or former employees of Kai Mayfair can provide you with insider insights and tips that could give you an edge during the interview process.
We think you need these skills to ace Restaurant Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities they are looking for in a Restaurant Receptionist. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Warm Cover Letter: Write a cover letter that reflects your personality and warmth. Use a friendly tone to convey your passion for hospitality and your ability to create a welcoming atmosphere for guests.
Highlight Relevant Experience: In your CV, emphasise any previous experience as a Host/Hostess or Receptionist, particularly in high-end restaurants or luxury settings. Mention specific skills like managing reservations and handling guest requests.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a front-of-house role.
How to prepare for a job interview at Kai Mayfair
✨Show Your Warmth
As a Restaurant Receptionist, your warmth and hospitality are key. Make sure to greet your interviewer with a genuine smile and maintain a friendly demeanour throughout the conversation. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Know the Menu and the Restaurant
Familiarise yourself with Kai Mayfair's menu and its unique offerings. Being able to discuss the restaurant's cuisine and what makes it special will show your enthusiasm and commitment to the role, as well as your ability to engage with guests about their dining experience.
✨Demonstrate Multitasking Skills
Prepare to discuss examples of how you've successfully managed multiple tasks in previous roles. As a receptionist, you'll need to handle reservations, guest preferences, and incoming calls simultaneously, so showcasing your multitasking abilities will be crucial.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the restaurant's culture, team dynamics, or guest experience strategies. This shows your interest in the position and helps you determine if it's the right fit for you.
