Duty Manager

Duty Manager

Stratford-upon-Avon Full-Time No home office possible
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At a Glance

  • Tasks: Oversee venue operations and ensure guests have an unforgettable experience.
  • Company: Everyman is a fast-growing independent cinema brand redefining the movie experience.
  • Benefits: Enjoy up to £13.77/hour, unlimited cinema tickets, 50% food discount, and more!
  • Why this job: Join a vibrant team and be part of a unique cinema culture focused on hospitality.
  • Qualifications: Experience in hospitality preferred; strong leadership and customer service skills required.
  • Other info: Flexible hours, team socials, and opportunities for career growth await you!

Do you want to be part of the revolution that’s redefining cinema? We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centered around its people.

Everyman is an independent cinema brand with a focus on the experience of every one of its guests. As one of the fastest growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way.

Our Duty Managers perform a key role, overseeing the smooth running & operation of our venues alongside our Management Team and Team Members. You will be the face of Everyman and responsible for ensuring that each and every one of our guests has the best possible experience whilst visiting one of our venues.

Up to £13.77 per hour, dependant on experience; Unlimited complimentary cinema tickets for you and your buddies; 50% Everyman discount on all food & drink; Wagestream membership - access to your wages when you need it!; 24/7/365 Employee Assistance Programme by Hospitality Action, the industry’s charity; Financial, Legal, Family, Health and Wellbeing tools and resources; Retail discounts with Wagestream; Cycle to Work Scheme; Epic staff events, team socials, and amazing incentives!

Experience in hospitality is preferable, with a focus on:

  • Great leadership skills combined with mountains of personality
  • Experience leading teams to success, motivating and coaching others
  • A passion for food, customer service, hospitality and people
  • A team player who thrives working alongside others or independently
  • An upbeat, hard-working & flexible attitude
  • Great business savvy, an entrepreneurial spirit and self-drive

Interested? Then apply today to begin your career with Everyman!

Duty Manager employer: Everyman Media

Everyman Stratford-upon-Avon is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture centred around hospitality and creativity, employees enjoy generous benefits such as unlimited cinema tickets, substantial discounts on food and drink, and access to financial wellness tools. As part of a rapidly growing independent cinema brand, Duty Managers have ample opportunities for career advancement while contributing to a unique guest experience in a stylish and welcoming environment.
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Contact Detail:

Everyman Media Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with Everyman's unique cinema experience. Visit their venues, enjoy a film, and take note of the service style and atmosphere. This will help you speak authentically about your passion for their brand during any interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Think about specific situations where you motivated others or resolved conflicts, as these stories will resonate well with the hiring team.

✨Tip Number 3

Network with current or former employees of Everyman if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Duty Manager, which can give you an edge in your application.

✨Tip Number 4

Demonstrate your passion for hospitality and customer service by engaging with Everyman's social media. Comment on their posts or share your experiences at their cinemas. This shows your enthusiasm and can make you more memorable to the hiring team.

We think you need these skills to ace Duty Manager

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Hospitality Knowledge
Motivational Skills
Flexibility and Adaptability
Business Acumen
Entrepreneurial Spirit
Attention to Detail
Interpersonal Skills
Time Management
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at Everyman. Highlight your relevant experience in hospitality and leadership in your application.

Tailor Your CV: Customise your CV to reflect your experience in hospitality and any leadership roles you've held. Use specific examples that demonstrate your ability to motivate and coach teams.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and hospitality. Mention why you want to work at Everyman and how you can contribute to their unique cinema experience.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Everyman Media

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.

✨Demonstrate Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and coached team members to achieve success in past positions.

✨Know the Everyman Brand

Familiarise yourself with Everyman's unique approach to cinema and customer experience. Be ready to discuss what you admire about their brand and how you can contribute to their mission of redefining cinema.

✨Prepare for Scenario Questions

Expect to be asked how you would handle various situations that may arise in a cinema environment. Think through potential challenges and prepare thoughtful responses that showcase your problem-solving skills and customer service focus.

Duty Manager
Everyman Media
Location: Stratford-upon-Avon
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