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- Tasks: Conduct property viewings and ensure high standards of property management.
- Company: Join a dynamic team focused on student accommodation and exceptional service.
- Benefits: Enjoy flexible working from home and gain valuable experience in property management.
- Why this job: Be at the forefront of operations, enhancing tenant satisfaction and building relationships.
- Qualifications: Some experience in property management and strong organisational skills required.
- Other info: This is a temporary role; must be a car driver and available Tuesday to Thursday.
The predicted salary is between 24000 - 36000 £ per year.
PLEASE NOTE THIS IS A TEMPORARY ROLE - MUST BE A CAR DRIVER WORKING FROM HOME Tuesday/Wednesday/Thursday 9.00 - 5.30
About the Role:
As an Assistant Lettings Advisor, you will be at the forefront of our operations, conducting viewings and ensuring high standards of property management. Your key responsibilities will include:
- Property Viewings: Conduct property viewings to showcase the features and benefits of our accommodations to potential tenants.
- Customer Service: Serve as the first point of contact for residents and potential residents. Provide exceptional customer service and promptly address any concerns.
- Property Management: Help maintain high standards of property management across a designated geographical area. Liaise with maintenance teams and contractors to ensure properties are well-maintained and adhere to safety standards.
- Tenant Relationships: Maintain strong tenant relationships through regular communication and implement strategies to enhance tenant satisfaction and retention.
- Operational Support: Assist in coordinating check-in, check-out, termly room inspections, and summer turnaround activities, including end-of-tenancy cleaning for your aligned properties.
What We're Looking For:
- Experience: Some experience in property management, ideally within the student accommodation sector.
- Organisational Skills: Highly organised with the ability to manage multiple properties and tasks efficiently.
- Customer Focus: A commitment to delivering exceptional customer service and maintaining high occupancy rates.
- Flexibility: Willingness to travel to various sites within Lancaster & Preston, and Lancaster. Ideally based within close proximity to your aligned properties.
Lettings Advisor employer: Simon Lincoln Recruitment Solutions
Contact Detail:
Simon Lincoln Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Advisor
✨Tip Number 1
Familiarise yourself with the local property market in Lancaster and Preston. Understanding the area will help you conduct more engaging property viewings and answer potential tenants' questions confidently.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact for residents, being approachable and responsive will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the property management sector. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and recommendations.
✨Tip Number 4
Prepare to discuss your organisational skills in detail. Think of examples where you've successfully managed multiple tasks or properties, as this will demonstrate your ability to handle the responsibilities of the role.
We think you need these skills to ace Lettings Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or customer service. Emphasise any roles where you've conducted viewings or managed tenant relationships, as these are key aspects of the Lettings Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and customer service. Mention your organisational skills and flexibility, and explain how your experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, specifically mention skills such as communication, problem-solving, and time management. These are crucial for maintaining tenant relationships and managing multiple properties effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the lettings industry.
How to prepare for a job interview at Simon Lincoln Recruitment Solutions
✨Showcase Your Customer Service Skills
As a Lettings Advisor, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to be the first point of contact and maintain tenant satisfaction.
✨Demonstrate Organisational Abilities
Highlight your organisational skills by discussing how you manage multiple tasks or properties efficiently. You could mention specific tools or methods you use to stay organised, which will show that you're capable of handling the demands of the role.
✨Familiarise Yourself with the Area
Since the role involves travelling to various sites, it’s beneficial to know the Lancaster and Preston areas well. Research the local property market and any relevant amenities that could enhance your property viewings and tenant relationships.
✨Prepare for Property Viewings
Think about how you would conduct a property viewing. Be ready to discuss what features you would highlight to potential tenants and how you would address their concerns. Practising this can help you feel more confident during the interview.
