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- Tasks: Lead incident detection and resolution for a top financial services firm.
- Company: Join a world-renowned brand with over 100 years of heritage.
- Benefits: Enjoy a competitive salary, bonus, and flexible remote work options.
- Why this job: Be part of a collaborative team making a real impact in incident management.
- Qualifications: Experience in incident management or cyber space is a plus; strong communication skills required.
- Other info: Work from home one day a week in either Doncaster or London.
The predicted salary is between 48000 - 72000 £ per year.
Location: Doncaster or London (1 day a week in office)
Salary: £60,000 + Bonus + Benefits
83zero is partnered with a leading financial services firm who are seeking a skilled Relationship Manager to join their highly collaborative team in either Doncaster or London. You’ll play a critical role in leading the detection and resolution of incidents across the Retail Division for a world-renowned brand with a heritage of over 100 years!
The successful Relationship Manager will need to be confident in decision making and can effectively collaborate with various teams – any previous experience working within cyber and incident management would be a plus.
Key Responsibilities:- Document, audit, and improve business incident processes.
- Lead incident response and management, ensuring swift resolution.
- Engage stakeholders to review trends and address queries.
- Collaborate with incident teams to ensure protocols are followed.
- Manage retail business incidents, minimizing impact and ensuring remediation.
- Own the business incident management process and coordinate with IT.
- Maintain strong communication between IT and business units.
- Support root cause analysis and continuous improvement with IT.
- Track and analyze incidents to prevent recurring issues.
- Incident Management / Risk Management
- Proven experience working within the Cyber space
- Strong ability to influence, negotiate, and align priorities.
- Decisive and clear in providing guidance to teams.
- Thrives in fast-paced environments.
- Effectively prioritizes tasks and develops actionable plans aligned with business goals.
- Proactive and able to drive initiatives while keeping senior stakeholders informed.
- Excellent communicator across various formats, including verbal leadership and written reports.
If you’re a passionate Incident Management Relationship Manager ready to take on a pivotal role, please apply today!
Incident Management Relationship Manager employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Incident Management Relationship Manager
✨Tip Number 1
Network with professionals in the financial services and incident management sectors. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in incident management.
✨Tip Number 2
Familiarise yourself with the specific incident management tools and methodologies used in the financial sector. Being knowledgeable about these can give you an edge during discussions with hiring managers.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed incidents or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your ability to collaborate across teams by highlighting any past experiences where you worked with IT and business units. Emphasising your communication skills will be crucial for this role.
We think you need these skills to ace Incident Management Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and skills required for the Incident Management Relationship Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Your CV should clearly showcase your experience in incident management and risk management. Use specific examples to demonstrate your ability to lead incident responses and collaborate with teams effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight your decision-making skills and your experience in cyber and incident management. Make sure to convey how you can contribute to the team’s success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at 83zero
✨Showcase Your Incident Management Experience
Be prepared to discuss your previous experience in incident management, especially within the cyber space. Highlight specific examples where you successfully led incident responses or improved processes, as this will demonstrate your capability for the role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication across various formats, practice articulating your thoughts clearly. Be ready to explain complex concepts in simple terms and showcase your ability to engage with stakeholders effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills and ability to handle incidents. Think of past situations where you had to make quick decisions and how you managed the outcomes, as this will illustrate your problem-solving abilities.
✨Research the Company and Its Culture
Familiarise yourself with the financial services firm’s history, values, and recent developments. Understanding their culture will help you align your answers with their expectations and show that you are genuinely interested in being part of their team.
