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- Tasks: Assist with food prep and serving while ensuring cleanliness and great customer service.
- Company: Join Sodexo, a global leader in improving quality of life across 55 countries.
- Benefits: Enjoy flexible hours, mental health support, discounts, and career growth opportunities.
- Why this job: Make a positive impact in a hospital environment while working in a supportive team.
- Qualifications: Experience in fast-paced food service and excellent communication skills are essential.
- Other info: 30 hours per week with competitive pay and full training provided.
This job puts good food on the table. As a Hospitality Coordinator at Sodexo in Royal Stoke Hospital, Stoke-On-Trent ST4 6QG, you will help with the preparation and serving of our vibrant menu whilst ensuring all working areas are kept clean and tidy. Great customer service and a cheerful temperament is vital in this role, your interaction with patients, staff and visitors can help to alleviate some of the stress that is often associated with hospitals. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What you'll do:
- Support food prep and storage in line with specifications and Sodexo standards
- Ensure a safe working environment for staff and guests
- Adhere to personal hygiene and uniform standards per Sodexo policy
- Deliver high customer service, using feedback and survey results
- Operate and declare the till, ensuring accurate revenue capture
- Attend monthly training, appraisals, and competency checks
- Maintain stock rotation to minimize waste and spoilage
- Upsell products and assist with management duties for smooth operations
What you bring:
- Previous experience in a fast-paced customer facing food/retail business also food preparation and service experience
- Level 2 Food Safety preferable
- Excellent interpersonal skills and ability to communicate clearly and effectively with customers, clients, and staff at all levels as well as good numeracy skills.
- Good time management and organisational skills, ability to work well under pressure
- Positive approach to learning in role and identifying own training needs as appropriate
- Self-motivated
- Ability to work effectively as part of a team
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today! Career progression for the caring profession.
Hospitality Coordinator employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Coordinator
✨Tip Number 1
Familiarise yourself with Sodexo's values and mission. Understanding their commitment to creating a better everyday life for everyone will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves interacting with patients and staff, be prepared to share specific examples of how you've provided excellent service in previous roles, especially in fast-paced environments.
✨Tip Number 3
Demonstrate your ability to work under pressure. Think of scenarios where you've successfully managed stress or tight deadlines, as this will resonate well with the demands of a hospital environment.
✨Tip Number 4
Show enthusiasm for learning and development opportunities. Mention any relevant training or certifications you have, and express your eagerness to participate in Sodexo's training programmes to enhance your skills further.
We think you need these skills to ace Hospitality Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and food preparation. Use specific examples that demonstrate your ability to work in a fast-paced environment, as this is crucial for the Hospitality Coordinator role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with Sodexo's values, particularly your commitment to excellent customer service and teamwork.
Highlight Relevant Skills: Emphasise your interpersonal skills and ability to communicate effectively. Mention any previous experience in food safety or customer-facing roles, as these are key requirements for the position.
Showcase Your Motivation: Convey your passion for creating positive experiences for patients and staff. Discuss how you can contribute to a supportive and cheerful environment, which is essential in a hospital setting.
How to prepare for a job interview at Sodexo
✨Show Your Customer Service Skills
As a Hospitality Coordinator, you'll be interacting with patients and staff regularly. Be prepared to share examples of how you've provided excellent customer service in the past, especially in stressful situations.
✨Demonstrate Your Food Safety Knowledge
Since Level 2 Food Safety is preferable for this role, brush up on your food safety knowledge. Be ready to discuss safe food handling practices and how you ensure hygiene standards are met in a busy environment.
✨Highlight Teamwork Experience
This position requires working effectively as part of a team. Think of specific instances where you've collaborated with others to achieve a common goal, and be ready to share those stories during your interview.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and manage time effectively. Prepare scenarios where you've successfully managed multiple tasks or dealt with difficult customers, showcasing your organisational skills.
