Operations Manager

Operations Manager

Walsall Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations in a dynamic warehouse and transport environment, driving efficiency and team motivation.
  • Company: Join Micheldever Tyre Services, the UK's fastest-growing tyre wholesaler and retailer since 1972.
  • Benefits: Enjoy staff discounts, retail vouchers, life insurance, and a pension plan.
  • Why this job: Be part of a supportive culture that values teamwork, safety, and personal development.
  • Qualifications: Experience in logistics management and team leadership is essential; IOSH qualification is a plus.
  • Other info: Work Monday to Friday in Walsall, contributing to a thriving team of 2100 employees.

The predicted salary is between 36000 - 60000 £ per year.

Micheldever Tyres Services are looking for an enthusiastic and organised Operations Manager to join their team. Reporting to the Site Manager, you will be responsible for managing the operations management within the Warehouse & Transport functions at your Site, through a team of Shift Managers. You will be accountable for implementing the Companies’ Standard Operational Policies, Procedures and Practices including Health and Safety. Taking a proactive approach to drive the Site forward with new initiatives, whilst creating a positive working environment and culture for team members.

Location: Walsall

Working pattern: Monday to Friday

Benefits: Staff Discount, Retail Vouchers, Life Insurance, Pension

About the role:

  • Creating daily, weekly and monthly plans
  • Drive efficiencies, whilst improving service levels
  • Regularly monitor operation budgets and delivery of routine KPI targets
  • Monitoring and control of stock and its accuracy
  • Maintain accurate records to support internal and external audits
  • Ensure a proactive approach to excellent Customer Service is delivered
  • Motivate and encourage team members creating a positive working environment
  • Strive to provide a culture where people feel trusted, valued, safe and challenged
  • Hold team briefings keeping everyone informed on important information and changes
  • Chair and support in employee relations meetings as required, including Return to Work Interviews, Investigations, Attendance Review Meetings, Disciplinaries and Grievances
  • Review employee performance and wellbeing through check in meetings and appraisals
  • Identify training needs/knowledge gaps to ensure there is a clear path for development

About you:

  • Previous experience in a logistical management role
  • Experience of managing and developing a team with demonstrable leadership skills
  • Previous experience of cost and budget management along with Health & Safety management in a similar environment
  • Change Management is also required
  • IOSH qualification is an advantage but not essential, however a good working knowledge of Health and Safety in Warehouses is essential

About our company:

Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees company wide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide.

Operations Manager employer: Micheldever Tyre Services

Micheldever Tyre Services is an exceptional employer, offering a dynamic work environment in Walsall where your contributions as an Operations Manager will be valued and impactful. With a strong focus on employee growth, we provide comprehensive benefits including staff discounts, life insurance, and a pension scheme, alongside a culture that prioritises trust, safety, and development. Join us to be part of a thriving team that encourages innovation and fosters a positive atmosphere, ensuring you feel supported and challenged in your career.
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Contact Detail:

Micheldever Tyre Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarise yourself with the logistics and operations management landscape, especially in warehousing and transport. Understanding the key challenges and trends in this sector will help you speak confidently about how you can contribute to our team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved their performance.

✨Tip Number 3

Research Micheldever Tyre Services and its operational policies. Being knowledgeable about our company values and practices will demonstrate your genuine interest in the role and help you align your answers during discussions.

✨Tip Number 4

Prepare to discuss your experience with budget management and cost control. Highlight any successful initiatives you've implemented that led to increased efficiency or reduced costs, as these are crucial for the Operations Manager role.

We think you need these skills to ace Operations Manager

Leadership Skills
Operational Management
Budget Management
Health and Safety Knowledge
Change Management
Team Development
Customer Service Excellence
Stock Control
Performance Monitoring
Communication Skills
Problem-Solving Skills
Organisational Skills
Employee Relations
Training Needs Analysis
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in logistical management and team leadership. Use specific examples that demonstrate your ability to manage operations, budgets, and health and safety protocols.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Operations Manager role at Micheldever Tyres Services. Mention how your previous experiences align with their requirements and how you can contribute to creating a positive working environment.

Highlight Relevant Skills: In your application, emphasise skills such as change management, budget management, and employee relations. Provide concrete examples of how you've successfully implemented these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Manager.

How to prepare for a job interview at Micheldever Tyre Services

✨Showcase Your Leadership Skills

As an Operations Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed and developed teams in the past, highlighting specific challenges you faced and how you overcame them.

✨Understand Health and Safety Regulations

Since health and safety management is a key part of the role, brush up on relevant regulations and best practices. Be ready to discuss how you've implemented safety measures in previous positions and how you plan to maintain a safe working environment.

✨Prepare for Change Management Questions

Change management experience is essential for this role. Think about times when you've led a team through transitions or improvements. Be prepared to explain your approach and the outcomes of those changes.

✨Demonstrate Your Customer Service Focus

Customer service is a priority for Micheldever Tyres Services. Prepare to discuss how you've driven customer satisfaction in previous roles, including any initiatives you've implemented to enhance service levels.

Operations Manager
Micheldever Tyre Services
M
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