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For Companies At a Glance
- Tasks: Lead shifts at our vibrant taproom, ensuring top-notch customer service and team efficiency.
- Company: Join DEYA Brewing Company, a passionate brewery known for its fresh, hoppy beers in Cheltenham.
- Benefits: Enjoy 30 days paid holiday, a pension scheme, and a £125 monthly tab in our Taproom.
- Why this job: Be part of a fun, social environment while growing your skills in the hospitality industry.
- Qualifications: A passion for customer service and a desire to learn; experience in hospitality is a plus.
- Other info: Flexible part-time hours with opportunities for overtime; diverse and inclusive workplace.
The predicted salary is between 21632 - 21632 £ per year.
Summary
- Department: Taproom
- Location: On site: DEYA Brewing Company, Unit 27 Lansdown Industrial Estate, Gloucester Road, Cheltenham, Gloucestershire, GL51 8PL
- Salary: £21,632 per annum, overtime paid at £13 per hour
- Hours: Part Time (32h)
- Contract type: Permanent
- Reporting to: DEYA Bars General Manager
- Minimum of 32h per week, overtime available but not guaranteed
The role
The Shift Leader plays a crucial role in ensuring the smooth and efficient operation of the bars during their shifts. This includes providing excellent customer service, ensuring standards are met and procedures are followed correctly by the team on shift.
Selection criteria
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.
Essential selection criteria
- Passion for personal customer service and a professional attitude
- Good eye for detail
- Eagerness to learn
- A high standard of cleanliness
- Highly organised, punctual and capable of time management
- Thrive being in a highly social environment
- A desire to grow and gain new experiences and skills
Desirable selection criteria
- At least 2 years experience working in the hospitality industry
- Relevant industry qualifications such as WSET / Cicerone
- Specific experience in high quality craft beer service
- Experience in the service of cocktails, wines and spirits
Pre-employment screening
If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide proof of your right-to-work in the UK; proof of your identity; and we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments.
Hazard-specific / Safety-critical duties
This job includes hazards or safety-critical activities. If you are offered the post, you will be asked to complete a health questionnaire which will be assessed by our Occupational Health Service Provider Rosebank, and the offer of employment will be subject to a successful outcome of this assessment. The hazards or safety-critical duties involved are as follows:
- Working at heights
- Working in hot or cold environments
- Regular manual handling
- Work with any hazardous substances
About DEYA Brewing Company
DEYA Brewing Company is a small brewery based in Cheltenham, UK specialising in fresh, hoppy beer and employs over 50 people. We are committed to brewing excellent beer and being an excellent company to work for. DEYA Culture is founded on three principles: Hard Work, Teamwork and Continual Improvement. In return, DEYA will offer proper and competitive salaries while being respectful and compassionate to all employees. As an employer, DEYA is committed to having a diverse and inclusive workforce and has taken steps internally to ensure this. We encourage people from all backgrounds to apply for this role.
Benefits of working at DEYA Brewing Company
DEYA employees enjoy 30 days’ paid holiday, a pension scheme, Health Cash Plan, access to mental health support and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes a £125 tab per month in our Taproom and a 10% discount in the Taproom and The Swamp thereafter.
How to apply
Please send CV and cover letter to jobs@deyabrewing.com. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a cover letter. The cover letter must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants). Please send all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement.
If you need help
Non-technical questions about this job should be addressed to jobs@deyabrewing.com.
Important information for candidates
Data Privacy
Please note that any personal data submitted to the Company as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please contact jobs@deyabrewing.com for a copy DEYA Brewing Company’s Privacy Notice for Job Applicants.
Equality of opportunity
Entry into employment with the Company and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
DEYA Taproom Shift Leader employer: DEYA Brewing Company
Contact Detail:
DEYA Brewing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DEYA Taproom Shift Leader
✨Tip Number 1
Familiarise yourself with DEYA Brewing Company's culture and values. Understanding their commitment to hard work, teamwork, and continual improvement will help you align your responses during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your passion for customer service by preparing specific examples of how you've gone above and beyond in previous roles. This will highlight your dedication to providing excellent service, which is crucial for the Shift Leader position.
✨Tip Number 3
If you have experience in craft beer service or relevant qualifications like WSET or Cicerone, be ready to discuss these in detail. Highlighting your expertise can set you apart from other candidates and show your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss how you manage time effectively and maintain cleanliness in a busy environment. Providing concrete examples of your organisational skills will reassure the hiring team that you can handle the responsibilities of a Shift Leader.
We think you need these skills to ace DEYA Taproom Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and selection criteria for the Shift Leader position. Tailor your application to highlight how your skills and experiences align with what DEYA Brewing Company is looking for.
Craft a Compelling Cover Letter: Your cover letter should specifically address each of the essential and desirable selection criteria mentioned in the job description. Use concrete examples from your past experiences to demonstrate your passion for customer service, attention to detail, and ability to thrive in a social environment.
Format Your CV Professionally: Ensure your CV is well-structured and easy to read. Include relevant work experience, education, and any industry qualifications. Remember to save your CV as a PDF file with your name and document type in the filename, as specified in the application instructions.
Prepare References: Identify two referees who can vouch for your skills and experience. Make sure to inform them that they may be contacted by DEYA Brewing Company. Indicate in your application whether they can be contacted immediately.
How to prepare for a job interview at DEYA Brewing Company
✨Show Your Passion for Customer Service
As a Shift Leader, your ability to provide excellent customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the high standards DEYA Brewing Company values.
✨Highlight Your Organisational Skills
The role requires strong organisational skills and time management. Discuss how you prioritise tasks during busy shifts and ensure that everything runs smoothly. Mention any tools or methods you use to stay organised, as this will show your proactive approach.
✨Demonstrate Your Attention to Detail
DEYA places a high value on cleanliness and attention to detail. Prepare to discuss how you maintain high standards in your work environment, whether it's through cleanliness or ensuring that procedures are followed correctly. Specific examples will help illustrate your point.
✨Express Your Eagerness to Learn
The company appreciates candidates who are eager to grow and gain new experiences. Share instances where you've taken the initiative to learn new skills or improve your knowledge in the hospitality industry, especially regarding craft beer or cocktails, to align with DEYA's focus on continual improvement.
