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- Tasks: Manage visitor services and ensure an exceptional experience for all guests.
- Company: Join a historic family estate in the beautiful Oxfordshire countryside.
- Benefits: Enjoy flexible working hours and a vibrant work environment with exciting events.
- Why this job: Be part of a dynamic team that welcomes over 100,000 visitors annually to a stunning venue.
- Qualifications: No specific qualifications required; enthusiasm and a passion for customer service are key.
- Other info: Perfect for those who love history and engaging with diverse audiences.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for a Visitor Services Duty Manager for a historic family home and estate in the Oxfordshire countryside, close to Henley on Thames. The venue welcomes over 100,000 visitors a year, with a wide range of guests visiting the 12th-century house and beautiful gardens, children's adventure playground, and a lively calendar of events including jousting, car shows, fairs and more.
Visitor Services Duty Manager employer: Collins King & Associates Limited
Contact Detail:
Collins King & Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Duty Manager
✨Tip Number 1
Familiarise yourself with the history and significance of the estate. Understanding its heritage will not only impress during interviews but also help you connect with the visitors and enhance their experience.
✨Tip Number 2
Gain experience in customer service or visitor management roles, especially in similar environments like museums or historic sites. This will demonstrate your ability to handle diverse visitor needs and manage a team effectively.
✨Tip Number 3
Network with professionals in the heritage and tourism sector. Attend local events or join relevant online groups to meet people who can provide insights or even refer you to opportunities at our venue.
✨Tip Number 4
Showcase your event management skills by discussing any relevant experiences you have had in organising or overseeing events. Highlighting your ability to create engaging visitor experiences will set you apart from other candidates.
We think you need these skills to ace Visitor Services Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Visitor Services Duty Manager. Highlight your relevant experience in visitor services, event management, and customer relations.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the role. Emphasise any previous roles in hospitality or visitor management, and include specific achievements that demonstrate your capability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for heritage and visitor services. Mention why you are interested in this particular estate and how your background makes you a perfect fit for the position.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Collins King & Associates Limited
✨Know the Venue Inside Out
Familiarise yourself with the history, key features, and events of the estate. Being able to discuss specific aspects of the venue will show your genuine interest and help you connect with the interviewers.
✨Demonstrate Customer Service Skills
As a Visitor Services Duty Manager, you'll be interacting with a diverse range of guests. Prepare examples of how you've successfully handled customer queries or complaints in the past to showcase your problem-solving abilities.
✨Highlight Leadership Experience
This role requires strong leadership skills. Be ready to discuss your previous management experiences, particularly in busy environments, and how you motivated your team to deliver excellent visitor experiences.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, such as managing a large event or dealing with unexpected challenges. Think through potential scenarios and how you would approach them effectively.
