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- Tasks: Lead the team to ensure smooth daily operations and exceptional guest experiences.
- Company: Join Ibis Styles, a vibrant hospitality brand focused on guest satisfaction and team development.
- Benefits: Enjoy flexible shifts, 33% dining discounts, Hastee Pay, and a range of perks including free shares.
- Why this job: Be part of a fun-loving team, create lasting friendships, and thrive in a dynamic environment.
- Qualifications: Passion for hospitality, attention to detail, and strong leadership skills are essential.
- Other info: Proud member of the Disability Confident employer scheme, promoting inclusivity in hiring.
The predicted salary is between 24000 - 36000 £ per year.
As Front of House Manager at Ibis Styles, you will make sure that the day to day runs like clockwork. You will work closely with all members of the team to ensure that high standards are maintained at all times and that our guests’ stay is seamless from start to finish. You’ll encourage and develop your team and you’ll maximise sales at every opportunity., * Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction
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Anticipate guests needs where possible and react to those needs to enhance guest satisfaction.
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Carry out Duty Manager responsibilities in order to support the Hotels business needs.
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Ensure that the team are punctual, polite and courteous and helpful to guests and colleagues at all times.
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Have a passion for hospitality (if you know, you know!)
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Have a great eye for detail
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Always give great service
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Be a fun-loving, social, team player who is able to lead a team to success!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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Flexible shifts – to fit around the other important things in life.
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Love dining out? You’ll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
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Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
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Never a dull moment – fun, laughs and lifelong friends!
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Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline- to support you with whatever life throws at you.
Duty Manager employer: Mitchells & Butlers plc
Contact Detail:
Mitchells & Butlers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've gone the extra mile for guests in previous roles, as this aligns perfectly with what we value at Ibis Styles.
✨Tip Number 2
Demonstrate your leadership skills by discussing how you've successfully managed a team in the past. Highlight any experiences where you motivated your team to achieve high standards and enhance guest satisfaction.
✨Tip Number 3
Be prepared to discuss your attention to detail. We love candidates who can spot the little things that make a big difference in guest experience, so think of examples where your keen eye has improved service.
✨Tip Number 4
Foster a fun and social atmosphere in your conversations. We appreciate team players who can lead with enthusiasm, so share how you’ve contributed to a positive team culture in your previous jobs.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Duty Manager at Ibis Styles. Highlight your experience in hospitality and how you can ensure high standards and guest satisfaction.
Showcase Your Team Leadership Skills: Emphasize your ability to lead and develop a team. Provide examples of how you've motivated staff in previous roles and how you plan to encourage your team to deliver excellent service.
Highlight Your Attention to Detail: Since the job requires a great eye for detail, include specific instances where your attention to detail has positively impacted guest experiences or operational efficiency.
Express Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry. Share personal anecdotes that demonstrate your commitment to providing exceptional service and creating memorable experiences for guests.
How to prepare for a job interview at Mitchells & Butlers plc
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you went the extra mile for guests, as this aligns perfectly with the role's focus on guest satisfaction.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and develop team members, as well as how you ensure high standards are maintained.
✨Emphasize Attention to Detail
Discuss situations where your keen eye for detail made a difference in guest experiences or operational efficiency. This will show that you understand the importance of maintaining high standards in a busy environment.
✨Be Ready for Situational Questions
Expect questions about how you would handle specific scenarios, such as a guest complaint or a team conflict. Prepare thoughtful responses that showcase your problem-solving skills and commitment to guest satisfaction.