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- Tasks: Support sales from enquiry to installation and aftercare in a dynamic admin role.
- Company: Join a well-established domestic building company in Stoke-on-Trent.
- Benefits: Enjoy a competitive salary and a supportive team environment with potential for permanent employment.
- Why this job: Be the key contact for customers and installation teams, making a real impact on satisfaction.
- Qualifications: Previous admin or customer service experience is essential; strong communication skills are a must.
- Other info: 12-week trial period leading to a permanent position in a close-knit team.
The predicted salary is between 25000 - 27000 £ per year.
We are recruiting on behalf of a small, well-established domestic building company based in Stoke-on-Trent (ST4). They are seeking a proactive and organised Sales Administrator to join their team, supporting the sales process from enquiry through to installation and aftercare.
About the Role:
This is a varied and customer-facing admin role where you will be the key point of contact between the office, customers, and installation teams.
Key Responsibilities:
- Preparing and sending out customer sales quotes
- General administrative support to the office and management team
- Liaising with installation teams to coordinate schedules and updates
- Checking in with customers post-installation to ensure satisfaction
- Handling customer queries and providing timely updates
Requirements:
- Previous experience in an admin or customer service role (sales admin preferred)
- Strong communication and organisational skills
- Confident working with emails, spreadsheets, and CRM systems
- Ability to manage multiple tasks and prioritise effectively
- Experience using Sage would be an advantage
Package:
- Salary: £25,000 – £27,000 per annum (depending on experience)
- 12-week temp trial with the view to go permanent
- Supportive working environment within a close-knit team
Sales Administrator employer: Workforce Recruitment
Contact Detail:
Workforce Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM systems and software mentioned in the job description, especially Sage. If you have experience with similar tools, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 2
Brush up on your communication skills, as this role requires liaising with customers and installation teams. Consider preparing examples of how you've successfully managed customer queries or coordinated schedules in previous positions.
✨Tip Number 3
Show your proactive nature by thinking of ways to improve customer satisfaction post-installation. Be prepared to share any ideas you have during the interview about how you would check in with customers and ensure they are happy with their service.
✨Tip Number 4
Since this is a temp-to-perm position, demonstrate your commitment to the role and the company. Research the domestic building industry and be ready to discuss why you're interested in this specific company and how you can contribute to their success.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or customer service roles, particularly any sales administration experience. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and proactive attitude. Mention specific examples of how you've successfully managed multiple tasks or improved customer satisfaction in previous roles.
Highlight Technical Skills: If you have experience with CRM systems or Sage, be sure to mention this in your application. Detail how you've used these tools to enhance your efficiency and support sales processes.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Workforce Recruitment
✨Showcase Your Organisational Skills
As a Sales Administrator, you'll need to juggle multiple tasks. Be prepared to discuss specific examples from your past experience where you successfully managed various responsibilities and prioritised effectively.
✨Demonstrate Strong Communication Abilities
This role requires excellent communication skills. During the interview, practice clear and concise responses, and be ready to explain how you've handled customer queries or liaised with teams in previous positions.
✨Familiarise Yourself with Relevant Software
If you have experience with CRM systems or Sage, make sure to mention it. If not, do a bit of research on these tools so you can discuss how you'd quickly adapt to using them in the role.
✨Prepare Questions for the Interviewers
Show your interest in the company by preparing thoughtful questions. Ask about their sales process, team dynamics, or what success looks like in the Sales Administrator role. This demonstrates your enthusiasm and proactive nature.
