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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Join Thom Browne, a brand redefining luxury with innovative designs and exceptional craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, a stylish uniform, and career development opportunities.
- Why this job: Be part of a creative team in a diverse environment that values collaboration and innovation.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for the brand are essential.
- Other info: Fluency in additional languages is a plus; entrepreneurial spirit is encouraged.
The predicted salary is between 28800 - 43200 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay.
- Comprehensive benefits package.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate - Harrods employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Harrods
✨Tip Number 1
Familiarise yourself with Thom Browne's brand ethos and product offerings. Understanding the unique aspects of their designs and how they challenge traditional norms will help you connect with the brand during interviews.
✨Tip Number 2
Network within the luxury retail sector, especially with individuals who have experience at Harrods or similar high-end environments. Building relationships can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've exceeded sales targets and built strong client relationships in your past roles.
✨Tip Number 4
Stay updated on current fashion trends and luxury market dynamics. Being knowledgeable about what’s trending can help you identify selling opportunities and demonstrate your passion for the industry.
We think you need these skills to ace Sales Associate - Harrods
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Thom Browne's ethos and product offerings. Highlight your understanding of their unique approach to luxury retail in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in luxury retail or customer service. Emphasise your achievements in sales and client relationship management, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to exceed sales targets. Mention specific examples of how you've built strong client relationships in the past.
Highlight Relevant Skills: In your application, focus on skills such as effective communication, organisation, and product knowledge. Mention any additional language fluency, as this is a plus for the role.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail or customer service. Be prepared to discuss specific examples of how you've exceeded sales targets and provided exceptional customer service.
✨Demonstrate Product Knowledge
Familiarise yourself with Thom Browne's brand history, key products, and current trends. During the interview, confidently share your insights on their collections and how you can contribute to maintaining their high standards.
✨Emphasise Relationship Building Skills
Discuss your approach to building strong client relationships. Share examples of how you've successfully managed client networks and maintained communication to enhance customer loyalty.
✨Exude Passion and Professionalism
Show your enthusiasm for the Thom Browne brand and its values. Be professional in your demeanour and communication, demonstrating that you are a passionate representative who aligns with their commitment to excellence.
