Shift Manager

Shift Manager

Cheshunt Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team to deliver perfect burgers and fries while ensuring a fun work environment.
  • Company: Join a family-run burger restaurant with a commitment to quality since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing support.
  • Why this job: Be part of a competitive, enthusiastic team that values integrity and customer satisfaction.
  • Qualifications: No specific experience required, just a passion for great food and teamwork.
  • Other info: Opportunities for career growth, including progression to Assistant Manager.

The predicted salary is between 24000 - 36000 Β£ per year.

Burgers & Fries and Incredible Careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have tons of integrity, we are enthusiastic, we are competitive and we just get it done - whatever the challenge.

REWARDS

  • An achievable bonus scheme worth up to 10% of annual salary
  • An additional Secret Shopper bonus worth up to Β£2,000
  • Long service Love2Shop voucher reward - 5 years Β£500, 10 years Β£1,000
  • 28 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions - Fry Cup and Olympics
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Leading from the front and being hands on
  • Customer service

WHAT YOU'LL BE DOING

  • Responsible for Crew & Quality Control
  • Supporting the General Manager in the delivery of perfect burgers and fries.
  • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
  • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!

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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your responses during interviews and demonstrate that you're a great fit for the team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you led by example, especially in fast-paced environments, as this is crucial for a Shift Manager role.

✨Tip Number 3

Be ready to discuss how you handle customer complaints and ensure satisfaction. Five Guys values integrity and customer experience, so having a solid approach to resolving issues will set you apart from other candidates.

✨Tip Number 4

Prepare to talk about your enthusiasm for the food industry and your passion for creating a positive work environment. Sharing your excitement about working with burgers and fries can resonate well with the hiring team.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Time Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Adaptability
Hands-On Approach
Organisational Skills
Enthusiasm and Motivation
Integrity

Some tips for your application 🫑

Understand the Company Culture: Familiarise yourself with the values of the burger restaurant, such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you are a good fit.

Tailor Your CV: Highlight relevant experience in customer service and team management. Use specific examples that demonstrate your ability to lead a team and ensure quality control, as these are key responsibilities for the Shift Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to providing excellent customer service. Mention how you can contribute to creating a positive working environment and enhancing the customer experience.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a managerial position.

How to prepare for a job interview at Five Guys

✨Show Your Enthusiasm

Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how you can contribute to creating an awesome experience for both customers and your team.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed teams in the past, dealt with challenges, and ensured quality control in a fast-paced environment.

✨Emphasise Customer Service

Highlight your commitment to customer satisfaction. Be ready to discuss how you've handled complaints in the past and what steps you take to ensure every customer leaves happy.

✨Align with Company Values

Familiarise yourself with the company's values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to explain how you embody these values in your work and how they resonate with your personal work ethic.

Shift Manager
Five Guys
Location: Cheshunt

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