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For Companies At a Glance
- Tasks: Administer pension plans and annuities, ensuring compliance with regulations and processes.
- Company: Join Scottish Friendly, a collaborative team dedicated to customer care and innovation.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a small team making a big impact while learning in a dynamic setting.
- Qualifications: Knowledge of pensions, payroll experience, and strong customer service skills required.
- Other info: Ideal for those who thrive in change and want to enhance processes.
The predicted salary is between 36000 - 60000 £ per year.
About the role
The role will focus on processing and administering all legacy pension plans and Scottish Friendly’s book of annuity business in line with legislation, regulations and Scottish Friendly processes and procedures.
Key responsibilities
- Ensuring accurate and timely processing.
- Working as part of a team to ensure delivery of key development tasks.
- Providing a source of product knowledge for other departments.
- Engaging with colleagues across the business to elicit requirements for new and existing projects.
- Managing multiple tasks and meeting deadlines.
- Accurate attention to detail.
Qualifications and skills
- Knowledge of pension schemes.
- Experience running payroll.
- Experience administering annuity policies.
- Technical knowledge in Pension & Annuity rules and regulatory requirements.
- Customer Service skills.
- Enjoys working in a changing environment on new tasks.
- Can manage personal workload.
- Is comfortable challenging and enhancing current processes as well as developing new processes.
- Ability to examine information or a situation in detail identifying key information.
Scottish Friendly Values
- WE’RE IN THIS TOGETHER: We collaborate and value each other’s opinion. We’re a small team with a big impact. We support each other to thrive and grow.
- WE CARE ABOUT OUR CUSTOMERS: Our customers are at the heart of everything we do. We’re committed to doing the right things for our customers. We listen to and learn from our customers.
- WE KEEP MOVING FORWARD: We always see change as an opportunity. Our progress is based on careful management of our risks. We have the courage to test new ideas and learn from them.
Pensions Administrator employer: Scottish Friendly
Contact Detail:
Scottish Friendly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Familiarise yourself with the latest pension schemes and annuity policies. Understanding the technical aspects of these areas will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the pensions industry, especially those who have experience with Scottish Friendly or similar organisations. Engaging in conversations can provide you with insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss how you've managed multiple tasks and met deadlines in previous roles. Use specific examples that highlight your attention to detail and ability to adapt to changing environments, as these are key skills for the Pensions Administrator position.
✨Tip Number 4
Showcase your customer service skills by thinking of scenarios where you've gone above and beyond for clients. This aligns with Scottish Friendly's values and will help you stand out as a candidate who truly cares about customer satisfaction.
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Pensions Administrator position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Make sure to emphasise any previous experience you have with pension schemes, payroll, and annuity policies. Use specific examples to demonstrate your technical knowledge and customer service skills.
Showcase Teamwork and Collaboration: Since the role involves working as part of a team, include examples in your application that showcase your ability to collaborate effectively and support colleagues. Mention any experiences where you contributed to team success.
Demonstrate Adaptability: Scottish Friendly values adaptability and innovation. In your application, provide examples of how you've successfully managed change or improved processes in previous roles. This will show that you align with their values.
How to prepare for a job interview at Scottish Friendly
✨Show Your Knowledge of Pension Schemes
Make sure to brush up on your understanding of pension schemes and annuity policies. Be prepared to discuss specific regulations and how they impact the administration process, as this will demonstrate your technical knowledge and suitability for the role.
✨Highlight Your Customer Service Skills
Since customer care is a core value for the company, be ready to share examples of how you've successfully handled customer inquiries or issues in the past. This will show that you align with their commitment to putting customers at the heart of everything they do.
✨Demonstrate Team Collaboration
Prepare to discuss instances where you've worked effectively within a team. Emphasise your ability to collaborate and value others' opinions, as this aligns with the company's ethos of working together to achieve common goals.
✨Embrace Change and Adaptability
Be ready to talk about how you've managed change in previous roles. Highlight your comfort with new tasks and your proactive approach to enhancing processes, as this reflects the company's value of seeing change as an opportunity for growth.
