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- Tasks: Fix escalators and troubleshoot issues across your territory.
- Company: Join a leading company specializing in escalator solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a team that values safety and customer relationships.
- Qualifications: Must have NVQ 3 Escalator Engineering and 2 years of experience.
- Other info: A full, clean driving license is required; must be local to the North West.
The predicted salary is between 30000 - 42000 £ per year.
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Escalator breakdown and repairs all types of packages in the company portfolio
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Complete repairs across a specified territory, ranging from minor to scheduled troubleshooting
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Report broken down machinery or equipment promptly and proactively flag faulty equipment to your Repairs Manager/ repairs department requesting additional support where necessary
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Liaise directly with the customer whilst on site and build a good working relationship
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Adhere to the company’s health and safety policies at all times.
This role is perfect for an experienced Escalator Engineer with a solid escalator engineering background., * NVQ 3 Escalator Engineering – Essential
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Industry relevant Qualification – NVQ 3 or J5 / J25 / HNC equivalent – Essential
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Full, clean driving licence.
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2 years of experience as an Escalator Engineer familiar with an on-call rota
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Confident managing your repair works repairing escalators on a range of manufacturers
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You are currently living a commutable distance away from the North West.
Escalator Engineer employer: REClifts
Contact Detail:
REClifts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Escalator Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with various escalator brands during your conversations. This will show that you are well-versed in the specific challenges and solutions related to different manufacturers.
✨Tip Number 2
Familiarize yourself with the company's health and safety policies before your interview. Being able to discuss how you prioritize safety in your work will demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 3
Prepare to discuss your approach to customer service. Building good relationships with clients is key, so think of examples where you've successfully managed customer expectations or resolved issues on-site.
✨Tip Number 4
Since the role requires being on-call, be ready to talk about your experience with on-call duties. Share how you manage your time and respond to emergencies, as this will show your reliability and readiness for the role.
We think you need these skills to ace Escalator Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as an Escalator Engineer. Detail your previous roles, the types of escalators you've worked on, and any specific achievements in repairs or troubleshooting.
Showcase Qualifications: Clearly list your NVQ 3 Escalator Engineering qualification and any other relevant certifications. This is essential for demonstrating that you meet the job requirements.
Demonstrate Customer Liaison Skills: Include examples of how you've successfully built relationships with customers in past roles. This will show that you can effectively communicate and manage customer expectations while on site.
Adhere to Health and Safety Standards: Mention your commitment to health and safety policies in your application. Provide examples of how you've implemented these standards in your previous work to ensure a safe working environment.
How to prepare for a job interview at REClifts
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with different escalator manufacturers and the types of repairs you've handled. Highlight specific examples where you successfully diagnosed and resolved issues.
✨Demonstrate Customer Relationship Skills
Since you'll be liaising directly with customers, share instances where you've built strong relationships or effectively communicated with clients. This will show your ability to represent the company positively.
✨Emphasize Safety Awareness
Discuss your understanding of health and safety policies in the workplace. Provide examples of how you've adhered to these policies in past roles, ensuring both your safety and that of others.
✨Prepare for Scenario-Based Questions
Expect questions about how you would handle specific breakdown situations or customer interactions. Practice articulating your thought process and decision-making skills in these scenarios.