Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and expand the luxury tableware portfolio.
- Company: Join a prestigious London-based luxury tableware company known for exquisite products.
- Benefits: Enjoy hybrid working, competitive salary, employee discounts, and 20-30 days annual leave.
- Why this job: Be part of a dynamic team in a vibrant environment that values creativity and personal growth.
- Qualifications: 3-5 years in account management within the luxury events sector; strong networking skills required.
- Other info: Opportunity to work with high-profile clients and attend industry events.
The predicted salary is between 38000 - 48000 £ per year.
Sales account manager opportunity for a London-based luxury high-end tableware company, currently has an exciting opening to join their expanding team.
The Company: Our client, a luxury tableware company, offers exquisite tableware for events, weddings, corporate functions, private parties, and more.
Role Details: We are looking for an experienced and dynamic Account Manager to join our team and build long-lasting relationships with our clients while expanding our portfolio of business.
Key Responsibilities:
- Client Relationship Management: Cultivate and manage relationships with key clients across various industries including corporates, wedding planners, caterers, venues, members' clubs, and brands. Act as the main point of contact for both existing clients and new inquiries, ensuring the highest level of customer satisfaction. Regularly check in with clients to ensure their needs are met, address any issues, and provide tailored solutions to enhance their experience.
- Portfolio Growth: Identify opportunities for expanding the client portfolio by understanding clients' evolving needs and offering bespoke tableware solutions. Develop strategies to grow and retain existing accounts, increase rental volume, and introduce new products/services to clients. Drive repeat business by fostering strong, long-term relationships and exceeding client expectations.
- Networking & New Business Development: Leverage your existing network of contacts within the London events industry to build new business opportunities and drive brand awareness. Work closely with the marketing and business development teams to identify new avenues for business growth. Attend industry events, trade shows, and networking events to strengthen connections and bring in new leads.
- Cross-functional Collaboration: Work closely with the operations and logistics teams to ensure seamless delivery and collection of tableware to clients. Coordinate with the design team to ensure our collections meet the specific requirements and aesthetics of each client. Collaborate with the sales and marketing teams on promotional efforts and strategy development.
- Reporting & Administration: Maintain accurate and up-to-date records of client communications, sales pipelines, and business development activities in the CRM system. Provide regular reports to senior management on client feedback, project status, and revenue growth.
About you:
Experience: At least 3-5 years of experience in account management in the London luxury events sector within sales or client services. Proven success in managing and growing client accounts within luxury sectors (events, weddings, corporate functions). A strong, existing network of contacts in the events industry, including connections with wedding planners, venues, caterers, corporates, and members clubs. An effective networker who regularly attends industry events.
Skills: Excellent communication, negotiation, and interpersonal skills. Strong organizational skills and the ability to manage multiple client accounts simultaneously. A client-focused approach, with the ability to understand clients' needs and provide tailored solutions. Experience in using CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint).
Personal Attributes: A positive, can-do attitude with a professional and polished demeanour. A proactive, self-motivated, and results-oriented individual. Strong attention to detail and high standards of customer service. A passion for luxury brands and the events industry. A self-starter who is used to organizing and maximizing their day.
What We Offer:
- Monday - Friday - 9-5 / 10-6 (1 or 2 remote days)
- Competitive salary with performance-based incentives.
- Opportunity to work with a dynamic and creative team in a growing business.
- Hybrid Working (1 or 2 days from home)
- Access to an exclusive network of clients and suppliers in the events sector.
- A vibrant and supportive work environment that values creativity and personal development.
- 20 days annual leave; Holiday entitlement increases with years of service up to 30 days.
- Employee discount.
Salary & Benefits: £38,000 - £40,000 plus 20% OTE package of £45,600 - £48,000.
Sales Account Manager - Luxury Company employer: Mise en Place London
Contact Detail:
Mise en Place London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager - Luxury Company
✨Tip Number 1
Network actively within the London events industry. Attend relevant trade shows, exhibitions, and networking events to meet potential clients and industry peers. Building relationships in person can significantly enhance your chances of landing this role.
✨Tip Number 2
Leverage your existing connections in the luxury sector. Reach out to contacts who may have insights or opportunities within the company or similar businesses. A personal referral can make a big difference in getting noticed.
✨Tip Number 3
Stay updated on trends in the luxury events market. Understanding current styles, preferences, and client needs will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed and grown client accounts in the past. Highlighting your achievements and strategies will showcase your capability and fit for the role.
We think you need these skills to ace Sales Account Manager - Luxury Company
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the luxury events sector. Emphasise your success in managing and growing client accounts, as well as any existing networks you have in the industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury brands and the events industry. Mention specific examples of how you've cultivated client relationships and driven business growth in previous roles.
Highlight Key Skills: In your application, emphasise your excellent communication, negotiation, and interpersonal skills. Make sure to mention your experience with CRM systems and your ability to manage multiple accounts effectively.
Showcase Your Network: If you have a strong network of contacts within the London events industry, be sure to mention this in your application. Highlight any connections with wedding planners, venues, or caterers that could benefit the company.
How to prepare for a job interview at Mise en Place London
✨Showcase Your Networking Skills
Since the role requires leveraging an existing network within the London events industry, be prepared to discuss your connections and how you've successfully utilised them in past roles. Share specific examples of how these relationships have led to business growth.
✨Demonstrate Client-Centric Solutions
Highlight your experience in understanding client needs and providing tailored solutions. Prepare to discuss instances where you exceeded client expectations and how you managed to cultivate long-lasting relationships.
✨Exude Professionalism and Passion
Given the luxury nature of the company, it's crucial to present yourself in a polished manner. Show your passion for luxury brands and the events industry during the interview, as this will resonate well with the company's ethos.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle client issues. Prepare scenarios from your past experiences where you successfully navigated challenges, ensuring you highlight your organisational skills and attention to detail.
